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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Disable the msn encryption , then rename msndll.dll from C:\Program Files\BitDefender\BitDefender 2009 . Does that contact have some special characters (in name)?
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This occurs when installing with a certain installation package, just reinstall using the uninstall tool and the latest installation package and the issue will be solved.