cthompgh

Roxana G These steps fixed my firewall problems on Both my Desktop and Laptop NAS Access is now possible with Bitdefender Firewall enabled. Thanks very Much Chas

"Go to Advanced tab and on Custom Remote Address add the IP and port of the network" Does this refer to my NAS IP Address or my network accessing the web ? and Port ?? Don't see an individual port assigned to my NAS ? Thanks

OK Thanks for the response. I'll try that. Chas

OK No, I'd never do that. Had a problem in the past with other software and did a clean Windows install. It was a nightmare. Too much trouble reinstalling my programs I had installed. I'll go back to Kaspersky Internet Security first. Thanks Chas

Hello Thanks for the suggestion. Laptop in question is my grandson's and not at my location. I'll try this when I get access to his laptop. Chas

Thanks for the suggestion. Learned something here, but still no go. Going to keep Bitdefender Firewall off for now and Windows Defender Firewall on since that seems to work. Will investigate further after the Holidays when I can spend more time with it. Thanks Chas

How do check since WIN 10 no longer has Groups. I used to check under WORKGROUP ? Chas

OK Checking All 3 SMB Boxes on the Laptop did not work. My Seagate Network Cloud Drive is still blocked. Turning off the Bitdefender Firewall does allow me to view this network drive. (I assume this is OK since I still have the Windows Defender Firewall is still turned on) Looking at the Control Panel on my Desktop, None…

OK Tiffy, My adding \\SEAGATECLOUD3TB\ to the exceptions is working for my desktop, but not my laptop... go figure. Both are WIN 10 Home Edition. Am going to try your suggestion with the SMB in the control panel. Thanks for that. I try the Bitdefender tech's suggestions when I see them, but I really look for other users…

As a follow up to my post, I used the suggestion by "bouralex" in his Sep 18 post. Click on Protection In the "ONLINE THREAT PREVENTION" BOX, Click on "Exception" Then enter your network device address.... Mine was \\SEAGATECLOUD3TB\ Then Click the ADD Box Done Turned on my Bitdefender Firewall, All seems to be ok for now.…

As a follow up to my above post, I followed a suggestion by "boralex" in his Sept 18 post: Click on Protection In the "ONLINE THREAT PREVENTION" BOX, Click on "Exception" Then enter your network device address.... Mine was \\SEAGATECLOUD3TB\ Then Click the ADD Box Done That seems to be working for me for now. Chas

Hello, I had the same problem, temporarily solved it by turning off the bitdefender firewall, and turning on the WIN 10 Defender firewall (until I find a solution) Chas

I had the same problem. Couldn't fix this same problem, disabled bitdefender firewall and turned on the Windows Defender Firewall for the time being. Chas

Hello, Did an additional install on a Laptop this Sat am Also Configure Update is also grayed out. Have IDENTICAL Problems you have. Uninstalled / Reinstalled Bitdefender. Chas

Hello cthompgh, It has happened to me also but a reboot normally sorts it out. Two thoughts, First is that you should make sure you are logged in as the Windows Administrator, and secondly have you run a repair? Start>All Apps>Bitdefender 2016>Uninstall or Repair. Let is complete and reboot your laptop. If you still have…