Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Thanks - signing Bitdefender out and in again on the device with the false warning message on Central solves the problem!
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This problem persists. I contacted support and they suggested I should reinstall bitdefender on the devices at risk. Bitdefender on these devices always report that they are "safe" even when Central reports "at risk". I have given up trying to understand this.
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Thanks for your suggestion. My probllem was slightly different - the messages suggested I was already using 5 devices on my subscription and no additional device could be added. I was in fact only using 5. Anyway it seems to have settled down now so the problem has gone away.