dmackay41

I have just noticed this post, having just endured a 20 minute freeze of Windows 7 while Bitdefender updated and did god knows what else. Likewise if I de-activate Bitdefender, there is no freezing up or slow downs. Any way to resolve this? THIS IS A LONELY PLACE !!

Hi Welcome to the forums northcowboy. Please follow the steps explained in the article below and send me via PM the generated log file: http://forum.bitdefender.com/index.php?showtopic=29927 If you were already asked to generate the log file, disregard the message above and just post the ticket ID. Thank you. I have just…

I have managed to de-activate it myself after going into the settings part of the program once it had loaded onto my internet banking. Now, so I know never to activate it again. How does a user activate Safepay? Again, serious lack of information on how to activate/de-activate this feature. Following unresolved problems…

If I uninstall Bitdefender, then re-install do I get the same option to activate Safepay again? Any help re this greatly apreciated. I have managed to de-activate it myself after going into the settings part of the program once it had loaded onto my internet banking. Now, so I know never to activate it again. How does a…

I bought the product yesterday and activated Safepay...then the problems started. The screen freezes when I try to enter eBay or my online banking, or I lose the desktop theme. All in all nothing but problems. There is nothing on the support pages for solving these problems, other than "old" or "unresolved" issues ! if I…