douglasbarbin

I've been getting the same pop-ups!! This is my work computer so it's completely unacceptable. I can't put up with these kinds of interruptions while I'm coding! What a pain! I've opened an e-ticket (201304171000941) to ask for help resolving the issue. I shouldn't have to call support to get this fixed. If it's not fixed…

Well, it's been almost 2 weeks since I requested my refund. Any update, Georgia?

douglasbarbin: Please consider the e-mail sent to you via Ticket ID: 201308231023511 as an official apology letter from Bitdefender, for the inconvenience encountered and for the negative experience you had with the IPM pop-ups. I appreciate the apology. Unfortunately, I was unable to read it until today, as you banned me…

To all of the people that are complaining about the popups: I ended up uninstalling, as it was the only way to get them to stop. I had posted several complaints in this forum, only to have posts deleted and my account banned for 1 month by Georgia. Do not be surprised if the same happens to you. I liked BitDefender, I…

I purchased this software less than 30 days ago and I've experienced multiple issues that are deal breakers for me, the main one being that my computer randomly freezes on flash-based websites. A quick google shows I am not the only one, and it doesn't seem to be a rare problem. I don't want to troubleshoot this issue, I…

Alright, I've had enough. This is STILL going on for me and I'm just not going to take it any more. I can only ask nicely so many times before I get fed up with this garbage. I uninstalled BitDefender from the 4 machines at my house last night. I was previously thinking about recommending BitDefender for the new machines…

Hello, I still have 145 days of subscription left for Bitdefender AV Plus, but I am starting to receive "upgrade now and save" notifications. Is there any way to stop those annoying messages? This is really annoying me to the limits. Thank you! Uninstalling Bitdefender seems to be the only way to get the ads to stop. This…

How do I know if I am on auto renewal? Unless you created an account with Avangate, signed into it, and disabled auto-renewal, you're on it. Odds are, you are set up to be charged unless you do the steps I mentioned.

Hello, @ goff_nznr rcarter515 douglasbarbin loki_racer BanziBaby Thank you all for your feedback, we will make the necessary changes so that you won't receive the IPM's anymore. It looks like you lied to me. As of last week, they are back. This is garbage.

This has been an ongoing issue for at least 6 months, and the only response we can get is "try updating to the latest version", which never fixes the issue. Good job, BitDefender. You are really going to keep customers like this.

Wow, glad I saw this thread before I purchased Total Security 2013. I've been trialing it, and I like the product, but pop-up adds on paid-for software is simply unacceptable -- even if they can be turned off by contacting Bitdefender individually. They should be turned off on paid software, period, with no special action…

Could you at least tell us how turn the ###### notifications off? I have status alerts for Firewall turned completely off, and I still keep getting Port Scan Detected messages every 30 seconds or so.

Hi douglasbarbin Did you try this, as a test, to see if it worked on your end, post# 14? http://forum.bitdefender.com/index.php?s=&...st&p=181063 It seems to have helped settle things down for me. The Security issue is still a question, post# 16, but for now may help the techs. figure this one out I really don't want to…

Still nothing, huh? Looks like I am going to uninstall BitDefender and go with another product

Hello, Thank you all your posts. I am writing to inform you that we are working on solving this issue. Could you please test to see if the alert 'port scan detected' also appears each time you access a website? Looking forward to hearing from you. It doesn't appear EVERY time for me, but it appears way more often than it…

Any luck resolving this? All of the false alarms are very annoying.

Hello everyone, Before going any further with the investigation, could you please post back and tell me if the port scan messages persist with the new build 16.27.0.1763 ? Thank you, looking forward to hearing from you all. I am constantly getting "Port Scan Blocked" messages from my own router's IP (192.168.1.1) and I…