Comments
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QUESTION IGNORED FOUR MONTHS First time when I booted up the CD it worked great but my notebook accidently runned out of battery and it shut down. So I turned it on again but now the CD want a username and a password from me. I have no account and have no BitDefender software installed on my notebook so what should I…
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Hello Jeff, BitDefender Customer Service can be contacted via e-mail / chat / phone or forum at: http://www.bitdefender.com/site/contact/ You can also send me all the details via P.M. I would also like to inform you that online transactions made trough http://www.bitdefender.com are handled by an authorized e-commerce…
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Unlikely, since it's a root kit. Also those checkboxes only control what Windows explorer shows you, they have nothing to do with what Bitdefender sees or does not see. Hey Sypderman, I had the same prob some time ago. Just do the following Open My computer - Tools - Folder options - Check ( put the dot) the box - 1) Show…
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Looks like I have something like 75 firefox reinstalls to do now. BD is literally a full time job for me plus. It's simply killing me. This one may get me fired.
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I already did that. I'm trying to cancel it for 3 days now and all I receive is an automated response saying to contact customer service which leads me back to same place. I can't call a phone number because I live in another country. What is wrong with customer service? Hopefully you paid with a credit card - just ask for…
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It seems to be a moving target - this nebulous definition of "disinfect". Today BD (client professional plus) decided to delete a perfectly valid VNC kit THAT HAS BEEN SCANNED HUNDREDS OF TIMES BEFORE!
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Sheesh, everyone just totally misses the point on these. There are three system restore images there. The previous night, they were all scanned and there were no detections. New info: the following night they were all scanned again and there were no detections. There are 14 of them ! What do I do, stop the business and…
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Disable System Restore on all drives, delete Recycle Bin folders ,clean all Temps folders ,remove network cable ,enter and do a Safe Mode BD deep scan ,restart computer ,then reenable system restore and check again for viruses. Good Luck! Sheesh, everyone just totally misses the point on these. There are three system…
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BUMP! If I mount another disk on C:\Program Files\Softwin, is the installer smart enough to find it and proceed or will it just mindlessly die again? Beta feedback: I was not able to install this because it required 9GB and would not let me change the destination to a disk other than C. The button that is supposed to allow…
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Am now also hearing reports that BD is locking processes all over the company network, not just on itself. We have many custom written automated systems that constantally manupulate and move files all over the place, and BS scanning every file on the network instead of simply on the server its located on is causing errors…
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BitDefender will not fix this issue in version 10. And is not investigating in creating a solution for it because every resource has been put on the new BitDefender. This issue will supposedly be fixed in the new version of BD. So if you are experiencing this problem use the workaround and wait for the new version. As you…
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I can also confirm that m0gely's workaround works, but what a pain this is going to be. I did some tail-chasing trying to figure this one out, made the more difficult by the fact that most of my O2K7 users were also running BD. For a while I was blaming my Samba config but then I noticed it was happening on a Windows…
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Silly me, I didn't think to click on the lady's face to start the session. So I got through quickly and just as quickly found that there was no Linux expertise available via that method, so they opened a ticket for me. They also told me that the support questions I had addressed to support@bitdefender.us (as per the…
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I will try again. Silly me, I didn't think to click on the lady's face to start the session. So I got through quickly and just as quickly found that there was no Linux expertise available via that method, so they opened a ticket for me. They also told me that the support questions I had addressed to support@bitdefender.us…
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I will try again.
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Who should I ask this kind of question? Hate to be Captain Obvious, but you can't use "Live Assistance" unless you're registered, and you can't register until after you buy a license. You would already have money (with a comma in it) if I could just get some simple questions answered in a timely fashion. Now my eval…
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Who should I ask this kind of question?
