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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hello edilpena, Please open BitDefender in Advanced View, select the Encryption module then click on the File Vault tab . After that select the vault that you have created and then try to open it . Select another letter for the drive, type in your password then click on Open. Let us know if the same issue occurs. Thank you…
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Diana, same problem here, please send me the email on how to fix this. thanks