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Yes they are too lazy in helping ,answering ,solution finding. But steel I think Bitdefender is a good product. I 'v been using McAfee & Kaspersky too But Bitdefender is the best.

Problem solved.no more error no more update fail.silent & manual update working fine now. Thank you deep blue

....update: I decided to get permissions on the NAG folder regardless of whether it matters or not (I don't like not being able to browse folders on my comp under ANY circumstance) So after an F8 reboot to safe mode, a quick permissions reset on c:\program files\bitdefender\bitdefender 2010\NAG and back to normal OS, lo…

I have the same problem Win 7/64 Pro FRESH install and fresh BD 2010. Auto update seems to work fine (not sure???) but if I click on the update button manually it says downloading/updating 69kb file but it doesn't down load it. This repeats itself four times then I get a failed update notification. If I click the update…

Hello CRIS As you want I prepare these 3 pic: Bitdefender Total security 2010 Build 13.0.20.347

My Internet line work fine.I have no problem with proxies.Windows update and other programs update are working very fine. System info : winxp sp3,cpu AMD Athlon 64 x2 dual core processor 4000+, 2G ram I think the problem related to BitdefenderTS2010 itself.Just look at the picture uploaded below,the update can be done only…