elliotg ✭

As this issue reoccurred again, I did the uninstall followed by reinstall. This fixed it again, but a week or so later it reoccurred!! I have now sent the logs to the support team.

Weirdly this is all working as it should now. I did nothing to make this work (except to do my normal overnight shutdown and start up again this morning! If it reoccurs I will do then do the reinstall. The problem was there for at least a couple of weeks. But no longer?

I thought I should report om this issue now that it is resolved with the help of comments in this tread and then with Bitdefender support. From the thread I leant that the failure of scheduled scans to run was a direct effect of the "Work Profile" being active. Unfortunately, however, this profile could not be switched…

Will do tomorrow!

No it didn't work.. But it seems likely that the problem is that I cannot inactivate the work profile. I can switch it off, but it comes back on!! I note that even immediately after I switch it off on the Utilities page, the Work Profile is active icon still displays on the Dashboard. If no one gets back to me about how to…

I must be doing something wrong! I disabled work profile as above. Automatic is definitely disabled. But every time I close the Bitdefender window and check a bit later work profile becomes on again. Am I missing something like a Save Changes button?

I have checked and found that the work profile was indeed active. I have now switched this off. I have now rescheduled a Quick Scan that should happen in about 1 hour. I have also closed Outlook do make sure this isn't a factor I will let you know how this goes! ++

I would be grateful for some response to this! Either I have this problem too, or my schedules work fine! Or even better, here is how I fixed this!! (I did find other people with this problem but it is not clear if it was sorted, and if so how!)

I also set up a full system scan to run this evening. The start time is now well past and no sign of it. It appears that scheduling is not functional at all. I find this disappointing - I will have to set a reminder to make sure I run these scans manually!

This was very helpful and makes a lot of sense. There is no point in re scanning old email files which are not changing! Once again, I am very impressed by the way that Bitdefender found theses historic infected emails and dealt with them. Previously 2 have your main competitors did not find anything amiss. Thanks!!