Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

esau

Comments

  • This issue still persists. Perhaps its because I'm using the the 6 month trial, I don't know, but I've tried reaching BD support via the GUI twice now and have not heard anything back from them. The problem it appears is beyond of the scope of the forums. Though I do appreciate that Nesivos offered some helpful…
  • The issue still persists. Nothing in the settings has been changed, and the updates appear to be going as scheduled. But When I reboot my system, I must manually attempt an update before BD ssays I am protected. Question, if I uninstall will I be able to reinstall and still have the remainder of the trial? I currently have…
  • Thanks for the prompt reply. Some information I neglected to add to my original post. OS: Win 10 home (free upgrade from win 7 home). 64 bit. Other software running: MBAM Premium Update settings seemed fine to me, perhaps I missed something though. Update events showed no errors, though I was unable to increase the GUI…
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