Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Thanks for your help. I was told I couldn't have a refund so I really appreciate how fast you took care of this. I may retry your product next year. I was a happy customer with the 2011 version. I'll let you know if I don't end up getting my money back. Thanks, again.
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I have not received the email yet. I did receive an email that says my auto renewel has been canceled but it gives no other details at all. Is this the email you are referring to?
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Another ticket is : 201111041017496. I thought it had been fixed but it had not and actually got much worse after this. My computers crashed and the operating ststem had to be reloaded, but I was still having problems even with the new operating system. When I uninstalled Bitdefender and installed Norton instead, I haven't…
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Hi DLL Could you please provide me your ticket ID so I can take a look in the system? Thank you. Take care. The ticket ID is:201111061011452. This is the worst customer service I've ever had. My computer isn't protected and my money was taken by people with an inferior product.
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I have had the trufos problem for over a month without resolution. I have also had an open ticket without response for over a week, then a recommendation, which I followed, now nothing again. I am pretty angry over the lack of attention to my problem. I will be asking that my money be refunded, as I have done my due…
