Comments
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Thank you Flexx, When I first reported the issue from a form at the Bitdefender website, I got an email saying that you have to use the Forums for Bitdefender Antivirus Free support, and so then I made my post here; and then of course I followed your advice here. They probably should adjust the website so that form will…
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I was told by email support that the troubleshooting of this issue should continue here, and so this issue is not resolved. -John Jr
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Hello Flexx, I think that I already reported both links last year, I could be wrong, but I just did it again; they only fail to load when tried in Brave, Bitdefender Antivirus free seems to only block them in Brave not any other browser that I try them in. I definitely think that those are false positives, those are public…
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Please delete my account.
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Hi again Goodjohnjr, I have something you might want to read: "Dear Customer, Thank you for your interest in our security solution, Bitdefender. The Trafficlight extension is still an active one from a Development point of view and we haven't officially released it because there are still features to be implemented in it.…
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I think that this topic is possibly spam, if so, I wonder how they got this through the spam defenses? If this is not spam, I think that the person who posted this should let us know why did they make this topic like this, are you reporting a spam email/message/links? If it is spam, how do we report forum spam to…
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Hi goodjohnjr, This is what i got from Bitdefender "Dear Liubomir, Thank you for your interest in our security solution, Bitdefender. I would like to take advantage of this opportunity to convey our apologies in regards to the situation created. Regarding your concern, I kindly inform you that we are still updating the…
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Quote from Bitdefender: "The reference number assigned to your e-mail is 201303281004503. We strongly advise that you keep this number for future reference. You can expect to receive a response from us within the next 48 hours. We look forward to assisting you, BitDefender Customer Care" I hope we receive a reply soon. If…
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I will contact Bitdefender from here: http://www.bitdefender.com/support/contact-us.html and will give them a link to this thread( 8 days no reply?!?!?) because i also want to know what are they doing with Trafficlight. :) Thank you Liubomirwm.
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How long you are using BD trafficlight? I use BD free and it doesn't stop the access to eicar test file. I started using Bitdefender TrafficLight Full off & on when it first came out, it would cause my browser/website loading to slow down & it would cause some websites to fail to load sometimes forcing me to refresh pages…
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Hello, Of course, that file will be added on the virus signatures list too. Alex Unfortunately this file & similar files are still not being detected by Bitdefender a week later, even when I reported it here/by email/by web form. https://www.virustotal.com/file/d04aba58451...1935f/analysis/…
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Hello, These websites were added to our blocking list. Thanks for feedback, Alex Thank you, and you are welcome. -John Jr
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I would like to report a suspicious website, here are some website scanner results for this website: https://www.virustotal.com/url/5d533256e489...sis/1360213523/ http://urlvoid.com/scan/filenix.com/ http://sitecheck.sucuri.net/results/filenix.com http://urlquery.net/report.php?id=950309 Thank you, -John Jr
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Thanks for reporting. It will be fixed in the next hours. Alex You are welcome, and thank you. -John Jr
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Here are VirusTotal results for three websites that might be considered as hosting adware: https://www.virustotal.com/url/30543b18b395...sis/1359822966/ https://www.virustotal.com/url/bc8d7eaefb8b...sis/1359823335/ https://www.virustotal.com/url/bec4fc6abc82...964cb/analysis/ Thank you, -John Jr
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Hello, Of course, that file will be added on the virus signatures list too. Alex Good, thank you.
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Hello, This website will be added on our blocking list. Thanks for feedback, Alex Thank you, the second link shows an adware file that is on that website & the actual link itself leads directly to that file, will that file be added to the block list as well?
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Here are the VirusTotal results for an adware file/link missed by Bitdefender: https://www.virustotal.com/url/506683436ada...sis/1359568990/ https://www.virustotal.com/file/d04aba58451...sis/1359567552/ Thank you, -John Jr
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Thanks for feedback, This issue will be solved as soon as possible. Alex You are welcome, and thank you. -John Jr
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Hello, Thank you very much for your feedback, this issue will be solved right away. Have a nice day, Alex You are welcome and thank you. -John Jr
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Hello again goodjohnjr, The page has been blocked. Thank you for reporting. Great, you are welcome, and thank you. -John Jr
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Hello goodjohnjr, Can you tell me exactly the url? It seems that Http://us.diablo.com.zh-trf.in/login.html?...r=0&app=bam, Phishing Website | http://us.diablo.com.zh-trf.in/login.html?app=wam is clean. The exact link is at the top of the page on the VirusTotal (Under Normalized URL) link and Zulu Zscaler ( Under URL) link,…
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@tat - The extensions updates were released/submitted on the same day for both Firefox and Chrome. What my colleague Christian doesn't know is that for Firefox it take longer due to their review process. In Chrome once you upload a new version it's live and available for the users while in Firefox updates are reviewed by…
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Hi You are most welcome. I will forward this to our developers. Have a great day! Thank you Christian.
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Hello There is a feature request to implement a report button in that toolbar and when user discovers a suspicious website, can press it and report it directly to our labs. Take care. That is a good idea and I hope that they add that soon, but it would also be nice to have an option for unknown/suspicious websites never…
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Hello Christian, Are unknown & suspicious websites that you visit automatically submitted to BitDefender for testing with/through the TrafficLight Add-On and/or the Full Version?
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Hello John In the toolbar you see when the extension is updated, there is no local database for TrafficLight because all the definitions are in cloud. We did not released any version and when you install it for the first time, you will see first the installation date displayed and then when we release a new version via…
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Hello Thank you for your feedback. Your threads are listed here: http://forum.bitdefender.com/index.php?act...ult_type=topics Thank you. You are welcome and thank you for the link to my threads Christian.
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Hi John That is a an Antispam method that I recently implemented. Basically, if you have under 20 posts, you can not change those elements in your profile. In this way, spammers can not put websites in profile and in the signature. I have made some adjustments for your account. Let me know if everything is OK now. Take…
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Hello, I was wondering if BitDefender TrafficLight will one day support other Chromium based browsers like Comodo Dragon Browser? http://en.wikipedia.org/wiki/Comodo_Dragon_%28web_browser%29 http://www.comodo.com/home/browsers-toolbars/browser.php https://forums.comodo.com/comodo-dragon-cd-b193.0/ Thank you, -John Jr Thank…