greendragon

Followed last instructions on installing bitdefender. Now I get a white screen when I open bitdefender. Makes it a little hard to use bitdefender. Also get a white screen when useing system restore making it impossible to do a system restore. And get a white screen when useing hotmail making it impossible to use it. Can't…

Followed last instructions on installing bitdefender. Now I get a white screen when I open bitdefender. Makes it a little hard to use bitdefender. Also get a white screen when useing system restore making it impossible to do a system restore. And get a white screen when useing hotmail making it impossible to use it. Can't…

FYI Re: [Ticket ID:201003291002147] [Ticket ID:201003271000715] Followed your instructions: Dear ERNEST, First off all, please be sure that you have free space on your computer (min 450 MB available) to install BitDefender. Have 113 GB available We also recommend to run a free temporary file cleaner…

Can someone tell me if I will be able to install BitDefender Total Security 2010 or if I should buy something elsewhere? I don't want to get on the internet if I don't have security.

Now April 5th, any idea how long it will take to get an answer?

Hello 850norton, If you did not manage to install BitDefender please be so kind as to follow the steps bellow: 1. Download (save) the SYSDUMP utility on your system into a location of your choice; 2. Locate sysdump.exe into the above mentioned location and run it (double-click). 3. A command prompt window similar with the…

Started installing the 32bit version before breakfast. I used uninstall tool - BitDefender_Uninstall_Tool.exe – then restarted computer. I tried the 32bit version (bitdefender_totalsecurity_2010_32b.exe) it started installing then I got the message “Please wait while the installer finishes determining your disk space…

Am stopping bitdefender_totalsecurity_2010_32b.exe install. Install still displaying “Please wait while the installer finishes determining your disk space requirements” (day 3). Will start from the beginning again following all the directions that didn't work before. Will start with bitdefender_totalsecurity_2010_32b.exe,…

Hello 850norton, First of all, please be so kind as to right click on the My computer icon and select Properties. In the General tab from the window that pops up, under System and after Service Pack 3 it either says 64b (in which case you have a 64bit operating system) or it doesn't say anything else (in which case you…

Hello 850norton, In order to find out if you have a 32 bit or 64 bit operating system, right click on the My computer icon and select Properties. In the General tab from the window that pops up, under System and after service pack 3" it either says 64b (in which case you have a 64bit operating system) or it doesn't say…

I had Total Security 2009 with some minor problems, contacted tech support to fix them. Was told to remove 2009 and replace with Total Security 2010. I removed Total Security 2009 but can not install Total Security 2010. I tried using BitDefender Total Security Installer (for when you are uncertain whether you are using a…