gts1983

nothing is working with this BF joke of an AV, i have posted 2 issues, very bad and unexceptable, here on this forum and didn't get any answer, so much about the Seriousness of the BF Stuff!!!! i don't want to talk about support over e-mail, that is just fictional as you have experienced it by your self. I swear if i would…

ok I had to make this lame account because the find a pass word would not work with my email address even though BD emails me all the time.. now.. I am running windows XP and on my laptop your program hangs my computer tray on boot... I remove your program my computer works fine... I get a lame excuse from tech support…

I've come to the conlusion that any bit of software that is so difficult to install is not worth the effort. So I will be installing Norton as it's been on my other PC for a couple of years with no problems and it installed fitst time. Cheers Pete Totally agree, It also make your computer run soo slow more than a spyware.

I asked for a refund here: http://www.bitdefender.com/support/contact-us.html I have not received any email confirming that I raised a ticket, is that normal? It has now been more than 24 hours and no reply from them. How much time do they usually take? Thanks. Good luck waiting for a reply. If i were you, i just get a…

I guess I have to give up on Bitdefender. Good Choice, give up is the best option. Get another Internet Security program. Any one out there is better.

Looks like my renewal came up at the right time. Sadly, I've cancelled BitDefender over this Popup issue. Good luck with your 2013 renewal! There are countless other bugs that never been fixed not just this one and almost 2013. Maybe the next 10 years to fix all the bugs problems. Bd never listen to customer they just want…

It seems as though this is a sore subject with the BD people because this just gets ignored. This is what I was told, "It is just a display issue and in no way is undermining the protection part of BD" That's fine for the people of BD, but how do I know that? I open the package and install the product and in doing so…

I don't know if you got your Last Scan Update fixed or not but this is one of the most irritating bugs of this product. I like BD but not if this is going to be an ongoing problem. I've had about 3 different solutions including the one that they told you to try and the only thing that solved was to reset it back to "Today"…

I have been battling a compatibility problem for six months and am at my wits end with BitDefender. I have researched this problem online with Google and Bing and found a significant number of people experiencing the same problem. There are incompatibility issues between BitDefender AV pro 2012 and the Comodo Firewall ....…

Hello Omer We currently still investigating this. I will get back to you with an answer this week! Take care. This post shows clearly how lacking they are! "I will get back to you with an answer this week!" Time stamp April 2, 2012 at 7:22PM. This is the end of April and still no response. Hello anybody home?

Wow I just purchased this piece of software based on review I would have not wasted my money...I cannot even save settings when using customized ...had to uninstall and re-install and go with factory default this is unacceptable!!!!!!!!!!!!!! and after reading this and other post about this software not functioning…

Right, going to look for something else.. Mo reply whatsoever.. This customer service is totally crap..sorry for saying so.. They keep advertising as the best, they are the worst in customer service... Get your act together Bitdefender, I'm going to look for another security solution. Anyone got any advise? This is just…

I was just about to buy a license for Bitdefender Internet security 2012 but after reading this thread and many users facing the same issue. I will not ever touch Bitdefender! Thanks for this informative thread that clearly kills Bitdefender's business! Glad I read it before it was deleted I was having the same issue so i…

Hello Omer We currently still investigating this. I will get back to you with an answer this week! Take care. "I will get back to you with an answer this week!" This is the third week of April, Hello!

On one machine I have a System Event log error posed at every system boot. Always the same, trufos failed to load. This problem has been outstanding for months! Now on a second machine, also running W7-64 Home Premium SP1 with all current updates, the system crashes with BSOD, stop code 50. The module identified is always…

Seriously - just get rid of Bitdefender. I persisted for a month or so with this and many other issues, poor support (asking me to provide the same thing over & over, generic replies that proved they hadn't read the problems I was having) and running around in circles getting no-where. I gave up and got a refund. I always…

HELLO!!!!!!! Is anyone monitoring this? A response would be nice. Honestly, customer service is awful with bitdefender.... @Maaz BD is piece of junk. Uninstalled and move on to diff vendor. They don't care why should you. I'm one of them and will not touch BD for a million years. Honestly, i've been there and experience…

@dorin.alex yes I do use Bitdefender(unfortunately I paid for it). If you'd read my posts above you'd know that. I'm an Opera user as well and I have exactly the same problem as you have, I haven't tried disabling the http traffic scan as I don't think that it would make sense browsing the web without protection therefore…

If the same problems keep arising year in year out as they have & still do. Why not fix a overall problem? My wife did & got rid of BD...SO SIMPLE @Boora I'm glad you have learned your lesson. BD is a problematic software! Unless you have all the time in the world to tackle their problems that never get fixed! Any other…

So I've got a new issue... I was sent from Bitdefender 5 x free licences to "Hand out to Family & Friends". The email stated ONE year free subscription, no strings attached". Apparently this was becasue I was a paying Bitdefender customer or some such thing. My sister asked if she could have one. I stated "use it at your…

Good luck on waiting email from customer support within 48 hours. I"ve been there in my own experience and it will never happen! They don't care, why should you. This is the worst software i've ever seen and experience in years of computing.

Thanks truva I have scanned using Spybot - Search & Destroy, Malwarebytes, Superantispyware & I tried Stopzilla. None of them found any malicious items. I have uninstalled Bitdefender and re-installed it. I'm sure that is now the fifth time I have done so in the last month (I purchased it on the 10th of Jan 2012).…

I’ve come to Bitdefender (from Kaspersky) as a new user this year. So far I’m wishing I hadn’t… Firstly, Bitdefender Total Security 2012 has been installed to a brand new Windows 7 (64bit) Home Premium PC. The first issue I encountered was my try icon disappearing. No, it wasn’t hidden. It simply refused to load on reboot.…

Im really beginning to wonder if Bitdefender really is a security company to take seriously? I mean..It takes months for Bitdefender to fix issues regarding their products. Bitdefender is as far as Ive known as a security company with great respons to new threats..probably why F-secure choose Bitdefender over Kaspersky as…

Don't believe him ..have used the product for years and it has been fine. It pickes up stuff that more expensive and hyped software doesnt It's february and things still not fixed? How many months does this thing came out? Maybe next 10 years to fix all the issue? This sould be a BETA. Way overprice for this software.

When can we expect a resolution to this issue?? It is after the 25th. Thanks, Leighton Good luck on waiting! That's what they say but it's not gonna happen. You know all is complaining in here and nothings fixed. I don't have any confidence with this product whatsoever. Do like me uninstall and get a diff product.…

...just to clarify here as Im not sure I actually made it that clear. I have 4 machines - all Windows 7. The primary machine (Server) has BD Total Security 2012 installed. When streaming to any other PC using Windows Media Centre playback stalls and stutters unless the Firewall on the main PC is disabled. However when…

I have recently upgraded from Bitdefender Total Security 2011 to Bitdefender Total Security 2012 and suffering from the same problem. I would like to know if there is a solution or any more updates on this topic please. To be honest, I am getting quite tired of this problem and the other glitches that BTS 2012 have. I mean…

Hello Ye I have sent you an email after you have posted on the forums but we haven't received the required information. Please read my last reply and follow the steps precisely. Thank you. Take care. I did reply on the 4th at 10:36 AM and so far i received nothing so i'm so done with you guys. I'm your first and will be…

Well I purchased TS 2012 yesterday and after noticing my internet crawling along I decided to see if there was a "known" problem and it seems there is. The really sad part of this saga is I read nothing but great reviews on this product that even put it before the big KIS 2012 well they need to re-think that. I just…