jaamc

I have been having the same problem and just figured out how to fix it. Go to your update url and your alternate update url and change from update to upgrade.That fixed mine. Mine was originally update but I had to change from upgrade to update to fix another problem.this program is weird.

This is a little confusing. Are you running on the default Administrator account, or you have another account, with your name (which is also an Administrator)? I'm asking this, because I'm also having only one account (besides the default Administrator account), password protected, and I'm not getting that message. If you…

Hello jaamc, First of all, I'm sorry about this delay. But, I don't know if you know: this is only a user forum. None of the BitDefender Evangelists (Moderators) work for BitDefender. We are doing this because we want to. For this reason, there is no other support person (as you said in your e-mail). Anyone who knows the…

I used Mcafee for years, and BD for less than a month. with Mcafee, I NEVER got an issue, with BD I have several, reported by other users as well. Don't renew the license I have experienced the same problem.Two emails for support,downloaded the 3 pieces of software that live support said I needed to do to gather the…

I still need help with this issue,does anyone have any suggestions as to what I can do?I do not have a limited windows account,I am the administrator of this account.Maybe this is a flaw in the program that needs to be reported to bitdefender.You are the only help I have as you know emailing with a support ticket is a…

OK...I have never seen that pop-up, but I have some suspicions about what's causing it. Are you, by any chance, running under a Limited Account in Windows? Cris. I have never heard of a limited account.I have 2 computers here at my home.My son who lives in another state purchased bitdefender also and is having exactly the…

I really cannot find ANY pop-up like you said. I'm running the Wizard from Security Center, it has 5 steps, and none of them requires a password. Please attach a screenshot of the window. To make a screenshot, press the Print Screen button on your keyboard (it's located somewhere in the upper-right side of the keyboard),…

Hello jaamc, About what password are you talking about? The only password I could find in the Backup module was the one related to Backup Encryption, which is really not related to any of your Windows or BitDefender passwords. Could you post a screenshot about the password that you can't set? (you don't have to tell us you…