jackmcn

Hello Jack: Not sure if it came across in my first repy/post on this issue, but I just wanted to make clear that "my solution" to this issue resulted in using BitDefender 10 Internet Security with all of the "elements" enabled/working, with just exceptions for PSE in the Active Virus Scan Settings. I am curious as to…

I am using Windows XP with BitDefender 10 Internet Security installed, Google Chrome, Adobe PhotoShop Elements 5.0 (I don't think it is 5.0.2). I tried opening PSE 5 this morning and go the same error message described. I looked at other posts and thought removing Google Chrome would work. It did not. But what did work for…

Hello Jack, You should open BitDefender, go to Advanced View, click on the Firewall button and then click on the Advanced Settings button. Here please uncheck the option called "Block Port Scans" then click on Ok. After that, please go to the next location from your system C:\Program Files\BitDefender\BitDefender…

Just wondering if anyone had a chance to look into this issue or if there was a planned fix... I would like to renew my subscription to BitDefender, but it would be hard to justify if I can't use one of the major elements... Thanks...

Hello jack, Open BitDefender, go to the Advanced View button in the upper menu and click on Firewall . Click on the current "Network Type", pull down the drop-down menu and select "Trusted Local", Stealth to "No" and Generic to "Yes" . Also, go to the Rules menu , click on the Advanced button and look for an entry for the…

My mistake...problem solved! I simply needed to re-enter the appropriate key a second time and now the scanning works just fine... Sorry if I wasted anyone's time! Jack

Hello jack It should be fixed by now. BitDefender didn't detect it on my computer. Perform another update. Best regards Niels Hello Niels, Thank you very much...I updated and scanned...everything is now resolved. Good Job!!! Jack

Hello jack This is most likely a false positiv caused by the heuristics. I will report it to the virus researchers. Thanks for reporting it. Best regards Niels Fantastic...thanks for the follow-up Niels!

Hello jack Welcome to this forum. Please follow these instructions: Rigthclick on the red BitDefender icon near your systemclock,antivirus,and press on realtime protection. Now delete the infected mails. Subject: *****SPAM***** Hot game It should be located in the spam folder or in your inbox. After you done that do this:…