janhsmn

i have had a reply back today to my request for a refund and was informed that they would only do a refund in the first 30 days, i have had it since 3rd jan. They asked for further details of the problem which i sent, the response was reinstall 2009 with the current key. My reply was are you stating that 2010 is not fit…

same here i upgraded in january from 2009 to 2010 and it has been rubbish ever since, it freezes every hour at least once an hour, sometimes it never starts at all. I am now trying to get a refund but with little joy. You only need to read the other threads to see this is an ongoing problem which Bitdefender dont seem to…

sounds about right, i cannot understand why a company is willing to let their product and reputation head down the pan so quickly. Why not admit they have made a mistake. Not as big a mistake as i made handing over 54quid though. I suppose they think if they ignore everyone we will go elsewhere and they will keep there…

well am now fed up totally with bitdefender. have raised two tickets now asking for a refund. The first ticket a week ago generated a nil response, have just send another if same happens again will be considering further action via sale of goods act as they are not fit for purpose.

i am now totally hacked off with bitdefender 2010. I dont have any other anti spyware/malware etc on pc. I am running windows xp and never had a prblem with bitdefender 2009. So upgraded to a 2010 in january for a two year period, i am cringing now as i write this. It has never worked sucessfully, every hour at least once…

I dont know if I have resolved anythiing, but this morning I decided to turn of the 'network to other pc' option and since then, touch wood my little red circle has stayed red instead of grey. Not ideal because one of the things that attracted me to bit defender was the networking option but for now i am hoping keeping it…

i was running bitdefender 2009 on my windows xp main pc and windows vista laptop with no problems at all. Licence was due for renewal and my daughter got a netbook with windows 7 on it for christmas. So idiot here bought three 2010 bitdefender keys for 2 years. Managed to install on laptop and main pc but couldnt even get…