jdcrutch

Well, as soon as I finished the foregoing, I updated BDIS, which I thought I had done as soon as I reinstalled it, before I ran the deep system scan. Anyway, it downloaded about 55MB and asked me to reboot, which I did. Now everything seems to be working all right, but things have been so screwy that I fully expect it to…

Thanks, but Prevx says that the tool 1 from that link contains b2e.dll, which it identifies as a high risk system back door. Can you assure me that's a false positive? Since the file was downloaded from a site other than bitdefender.com, I'm wary.

No such luck. Services quit responding again, with no updates pending. I wish we could get some response from the company here.

It is quite unbelievable: asked for my money back and got the sort of email I have had before asking me to do all sorts of things, run tests, very time consuming, which produced no results at all the last time I did them. Included was the request: 6. Open BitDefender and reproduce the issue a couple of times. Am I supposed…

I just upgraded to Windows 7 a few days ago, and since then BDIS has stopped working several times a day. Restarting the computer gets it going again for a while, but then it dies again. Sometimes I get an error message that asks me to send BD a report (I always include my email address, but never get any email explaining…