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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

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jfrye

Comments

  • Vsserv.exe has recently started hogging the Hdd , this seems to happen after it updates,and finishes installing the updates, my hdd activity light is permanently lit for minutes after,it doesn't do this every time after update seems random, but kill vsserv.exe and it stops straight away,this should be fixed as it possibly…
    in Vsserv.exe Problems Comment by jfrye August 2010
  • I wonder if anyone has been successful in obtaining a refund! I did ask for one some time ago but just got a request for me to do more testing ! I think that's part of their game. Continue to have the customer do testing and jumping through hoops but when the customer gets tired of it and quits they can say they made a…
    in Bitdefender Services Are Not Responding. Please Restart... Comment by jfrye March 2010
  • I continue to have the "not responding" PC lock up problem. It occurs about every 2 hours. When it happens my hard drive grinds and grinds away. Is that normal for the hard drive to run and run when BD is not responding? Does your hard drive do that as well? I'm curious what it's doing? Very annoying to say the least.
    in Bitdefender Services Are Not Responding. Please Restart... Comment by jfrye March 2010
  • I've had it with BitDefender not responding and locking up my computer. I've had it for not being able to download my emails. This product has made my PC usage a miserable experience and I will not be re-subscribing. I feel like you are using the users for testing and problem solving.
    in Another Day With Bitdefended Comment by jfrye March 2010
  • Hello! @jfrye : We have sent you a solution for your problem. Please reply to our e-mail if you encounter any other issue. @soma : Since this issue is caused by different reasons, we have sent you some investigation tools so that we can have more information about your system. Please reply to our e-mail with the requested…
    in [duplicate] Bitdefender 2010 Is Hosing Up My Pc Comment by jfrye February 2010
  • Hello jfrye, I noticed you already have a ticket ID with one of my colleagues. Please reply to the last e-mail you received from him if the issue persists. Thank you. Aurelian Neagu, I can't seem to find the email you are referring to. There's a good chance I just trashed it out of frustration. Needless to say the…
    in [duplicate] Bitdefender 2010 Is Hosing Up My Pc Comment by jfrye February 2010
  • My cpu usage routinely goes to 100% because of vsserv.exe. My hard drive routinely begins crunching and crunching for minutes on end during which time I can't do squat. My emails take forever to download and routinely time out before they complete. This has all started within the last 6 months or so, possibly when…
    in [duplicate] Bitdefender 2010 Is Hosing Up My Pc Comment by jfrye February 2010
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