Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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In addition to the above. I checked the computer where BDTS was installed and it also does not have the dpreg.exe file installed. So the message I receive that "The Bitdefender license key has expired" is also wrong obviously. As asked above please contact the purchasing group to start my refund process please. Thank you.…
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Christian, This did not work after explicitly following all the guides and emails. See following quote. "Ok, I did just as the guide suggested . I ran the uninstaller rebooted, installed DDTS (computer2) entered my key code during install on the second computer. When it was done TS pops up and shows I have 364 days left…
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Hello Yes, you use the same email address and license key for the installation process. We recommend you to click on that link received via email to activate Bitdefender. If not, after 15 days you need to enter them manually in the product or you won't receive updates from the servers. Let me know if you have other…
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Hello For the current situation, let's try something else. Please follow the steps from below: 1. Use our uninstall tool in order to uninstall/delete any previous BitDefender related files: http://www.bitdefender.com/uninstall Access the link and when the window with the BitDefender file appears, please choose the "Save to…
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Hello Welcome to the forums! Please follow these steps to install Bitdefender 2012 on those PCs. http://forum.bitdefender.com/index.php?act...f=241&id=44 Register the product with the key that yo received via email. Let me know if you need anything else. Take care. Christian, Thanks for the information. Ok, I did just as…
