lhmathys

I'm seeing the same behavior. Boy is this annoying and intrusive. Normally I've been very happy with your product, but this is really terrible design.

Hello Larry, Please complete the following steps and send me the logs generated at the end of these steps as listed below: 1. Download http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe 2. Locate and open 'sysdump.exe' 3. A command prompt window will appear on your screen. Please note that the information…

That's correct - Windows 7 64-bit

This is happening to me, too. EVERY file that is trying to run is getting quarantined. Windows Explorer and even Bitdefender update itself is being quarantined. Someone really screwed this one up.

Alex, I'm having the same problems -- Windows Security Center says that my Virus Protection (Bitdefender 2010) is out of date. Then Bitdefender says that I've never scanned my PC for viruses before, which is crazy. And when I click on Scan Now, nothing happens. I'm worried that my PC is not protected! Should I try to…

Hello lhmathys, Thank you for the information's. You are right, I was referring to Action Center . If the "vsserv.log" file was created, then the tool from the next link will help you obtain it. Simply download and run this batch file(support.bat) and you should see that a new file called "vsserv.log" will appear in the…

Hello lhmathys, Please answer us to the next questions: - does the issue occur all the time or only right after a computer restart? - if you disable and then re-enable the BitDefender Antivirus module from Expert View, does the issue still occur? - if you use the Turn On option from Security Center, does the issue still…

I'm having this same problem. Windows 7 reports that Bitdefender 2010 is out of date. I've followed the initial instructions but I don't see the "DTrace" directory in program files\bitdefender. I see several emails going back and forth but are there no public resolutions to this yet? I'd like to get a fix for this, too.…