lionrampant

Well I have a solution to my issue. My issue boiled down to having Glary Utilities 3 installed which was causing a conflict. Support were pretty spot on that it was one of my other security or backup solutions causing an issue and went through asking me to try uninstalling each piece and then installing bitdefender and…

Thanks for the reply. The only security programs installed were Windows Firewall and Windows Defender. Are they running - I would have thought that both of these should be off as they are included in TS. Interestingly enough I am having problems with IS and a windows 8 laptop. I recently did a windows update and now I…

Also, there seems to be nowhere where I can allow a blocked website from the list of websites visited and if I allow a category that is being blocked to be allowed then it doesn't seem to update immediately - i.e. if I allow casual gaming and online gaming and my kid is logged on it does not allow him to then access friv…

OK, so now the sites are being blocked so has something changed in the product. I would still be interested in getting the blacklist used added into the blacklist list when you set the settings so you can remove websites or applications that you feel are ok I think I'll add a support ticket for this

Any update on this? I send the logfiles are requested, Thanks, Malcolm.

Hi Columbo, Both account I use are POP accounts, Cheers, Malcolm.

Thanks for the reply. It would be nice to be able to change the settings from the child account - for instance if you had to sign in to bitdefender as an administrator - or if there was a similar feaure buit into the bitdefender browser tab which tells you if a page is safe, Thanks, Malcolm.

Hi Christian, The two websites featured games I consider too violent for 6 & 8 year olds: www.stickmangamesonline.com and www.stickpage.com I would still like to know if I can add a website to the blocked list from the webpage that the child is viewing (i.e. while the child is in their account) rather than having to note…