lorddraco

advanced threat defense is overzealous and there isnt a proper way for user to whitelist apps. My ubisoft and cheathappens got wiped out by this until I uninstall it.

Experience the same problem recently. Been a chrome and bitdefender user for a long long time. Chrome Version - 49.0.2623.110 m (64-bit) Windows 10 Pro Versioin 1511 i7-3770K with 32GB RAM Bitdefender Internet Security 2016 Seems to be me the Web Protection is causing the issue. When I disable everything, it became…

Ticket ID:201103061002656 I still have the same problem. yesterday before shutdown .. the real-time protection is ok. Boot up today. Same problem. Seriously got issue.

Hello, @Nick: have you removed all traces of the previous two security software you were using using the specific uninstall tools ? Would you agree with a remote session to try to resolve the issue together ? @Chris: glad to see the issue is now resolved. If you have any further queries feel free to contact us anytime!…

I too have this problem. Unable to resolve. Even after clean-up and install bitdefender again. Could it be SP1 issue? I have installed SP1.

Got my refund request approved. Funny they didnt invalidate my license and say I could continue to use as I like. "Your license key will not be invalidated so that you can use it as you please." I think this is the best option given by bitdefender to you. As a good gesture from me, One of my PC will continue to use…

Hi ... FYI .. since the update. one of my first PC till now is render totally useless because after applying the patch and the automatic update is ran. The same problem occur. Lesson learn... the rest of my notebook and PC I use other methodology. Wife Notebook - Uninstall BD totally and install anther security solution…

48 hours since I dropped an support ticket on refund to them. No single EMAIL Response at all. Getting disappointed.

Personally.. I dont stay in States or whatever... I am in Asia Countries and I buy direct. I think there goes my $$$ ###### ... poor poor response for the irresponsible company.

I still waiting for BD response to my complain on the refund. Nearly 24 hours.. no response.

You guys talk like making a backup is hard, open start menu type "backup" in the search box and click the "Back up now" button. You done its built right into windows and the only way to make it easier is to put the backup button on the desktop. well .. I do know but I use other software for my backup. But then again,…

Well .. lots of the best practice as I mention could only perform by tech savvy person. Like I am the only in the household to fixed it, of course, I did an overlook but still manage to savage the situation. Out of 3 PCs, only 1 PC is affected. The rest I quickly reduce the damage, 1 already uninstall BD and installed with…

Well. my icon is now permanently greyed out - from being greyed out when updating to now all the time. So the programme is not working. I have already asked for my money back (3 licences) and the response was to get me to do more trouble shooting which did not produce any startling results as here I am again. I should not…

I will safety say that only tech savvy people know how to backup their important data and some other slightly more technical savvy folks. I have relatives, friend and even my wife do not know how to do backup. Their basic is to use the web, email and etc. Portable drive, backup policy and etc still very much alien to them.…

I give up... I am going to scout for better security suites. as mention, even after patch, and doing the latest update. The false positive still appear and I have to recover my pc again. Guess, Reinstalling it is even better... ###### BD...

yeah .. instead of protecting us from harm. It cause major harm to us.... I just want my refund.

latest update. even after patching as per recommended and update via automatic update. I still got the same problem. Guess I just have to uninstall BD totally... it really make my day... 4:45 am in my country now and I still cannot fixed the problem.

Well .. I found it is an HUGE negligence and lack of quality control that contribute to this fiasco. I put my faith in BD product for more than 3 years. 1st year is 2 year subscription and last year renew for 3 years. First of all.. the installation is not straight forward and I have myself have experience my problem…