maseren

/index.php?/profile/209058-mascooby/&do=hovercard" data-mentionid="209058" href="<___base_url___>/index.php?/profile/209058-mascooby/" rel="">@MAscoobyYeah i can appreciate the frustration. Bitdefender has been a solid wall thus far, and no viruses have come through and in AV Comparatives they rank consistently high, but…

Thanks for the update. Good, Scooby's temporary solution has been good, but it often pops up in the middle of movie watching as it restarts the service. It'll be nice to do away with that. 

So wait, now it's crashing without transcode?? Ok folks at bitdefender I'd like an answer, do your engineers know what the cause of this is? If so, is there any danger? Is it some kind of malicious code running in the background causing this? Please clarify work some details to encourage us to keep waiting for a fix.…

/index.php?/profile/209058-mascooby/&do=hovercard" data-mentionid="209058" href="<___base_url___>/index.php?/profile/209058-mascooby/" rel="">@MAscoobyyou my friend are a genius! thanks for all of it. 

/index.php?/profile/209058-mascooby/&do=hovercard" data-mentionid="209058" href="<___base_url___>/index.php?/profile/209058-mascooby/" rel="">@MAscoobyyour fix is doing the job for now, anyway to have the auto restart for the service be behind the scenes? its sometimes popping up in front of my plex media player. That…

/index.php?/profile/34114-georgia/&do=hovercard" data-mentionid="34114" href="<___base_url___>/index.php?/profile/34114-georgia/" rel="">@GeorgiaI need to know if i should go back to bitdefender 2017? i'm still on trial of 2015. 

Just now, MAscooby said: Indeed, but you can also trigger a PowerShell ****** to sleep 5 seconds and restart. ;-) That's a bit beyond my knowledge sadly

/index.php?/profile/209058-mascooby/&do=hovercard" data-mentionid="209058" href="<___base_url___>/index.php?/profile/209058-mascooby/" rel="">@MAscoobyNice suggestion, thanks, but it'd be a pain to have to go to the pc and reactive every single time

/index.php?/profile/208816-sirace135/&do=hovercard" data-mentionid="208816" href="<___base_url___>/index.php?/profile/208816-sirace135/" rel="">@sirace135This makes sense, but the fear is, if they allow it, then, a virus could possibly switch off the service in a malicious way as well is my guess. 

That might make sense. In the transcoding section, those values can be changed, but i'm unsure, so i'm not touching it yet. Besides, i linked my plex settings previously on this thread. 

/index.php?/profile/34114-georgia/&do=hovercard" data-mentionid="34114" href="<___base_url___>/index.php?/profile/34114-georgia/" rel="">@GeorgiaAny other suggestions? shall i uninstall 2015 edition and reinstall 2017? let me know. So far i have scheduled my PC to restart everyday. Not an ideal situation bu can't afford to…

5 minutes ago, Dawgtanion said: Been using bitdefender and plex for the past 4 years this problem only started a few months ago. The first versions of total security 2017 worked fine with plex. /index.php?/profile/209053-dawgtanion/&do=hovercard" data-mentionid="209053"…

/index.php?/profile/203365-jackolas/&do=hovercard" data-mentionid="203365" href="<___base_url___>/index.php?/profile/203365-jackolas/" rel="">@JackolasGeorgia has confirmed this is a bug in the software and my testing has confirmed it seems to extend to 2016 and 2015 as well, as per my messages above to Georgia. 

/index.php?/profile/34114-georgia/&do=hovercard" data-mentionid="34114" href="<___base_url___>/index.php?/profile/34114-georgia/" rel="">@GeorgiaGeorgia, no luck. Bitdefender 2015 also disables service very quickly as soon as I start streaming anything with transcode. Was able to break it in seconds as soon as I started…

21 minutes ago, Georgia said: /index.php?/profile/209020-maseren/&do=hovercard" data-mentionid="209020" href="<___base_url___>/index.php?/profile/209020-maseren/" rel="">@maserenThanks for the prompt reply. If it's not too much of a trouble, could you uninstall Bitdefender 2016 as well and install this time Bitdefender…

3 minutes ago, Georgia said: /index.php?/profile/209020-maseren/&do=hovercard" data-mentionid="209020" href="<___base_url___>/index.php?/profile/209020-maseren/" rel="">@maserenI'm sorry to hear about the outcome. Rest assured that this is not the effect of a local infection. It's a software bug.To further look into this…

/index.php?/profile/34114-georgia/&do=hovercard" data-mentionid="34114" href="<___base_url___>/index.php?/profile/34114-georgia/" rel="">@GeorgiaYou won't believe this. This is insane. I installed Bitdefender 2016 as you suggested, uninstalling 2017 first. And at first I thought it was doing ok, but just like 2017 it also…

Hi there, i've emailed you a 7zip of the dump file after i force crashed the services by playing a video on the Apple Plex app. Fastest way to break it seems to be through that.

6 hours ago, Georgia said: Ok, you need to correct your instructions, the C:\crashdumps has to be created by the user. Sorry to hear that the Bitdefender crash persists on your device with the live build 21.0.25.84. To further investigate it please follow the steps below. 1) download (save) the file attached to this…

17 minutes ago, maseren said: /index.php?/profile/34114-georgia/&do=hovercard" data-mentionid="34114" href="<___base_url___>/index.php?/profile/34114-georgia/" rel="">@GeorgiaSome bad news sadly. I ran a dual transcoding on my plex server, and soon after Bitdefender services switched off. Anything else i can try? do you…

/index.php?/profile/34114-georgia/&do=hovercard" data-mentionid="34114" href="<___base_url___>/index.php?/profile/34114-georgia/" rel="">@GeorgiaSome bad news sadly. I ran a dual transcoding on my plex server, and soon after Bitdefender services switched off. Anything else i can try? do you need logs? let me know please as…

Yep it broke as SOON as i sent you that message. So yeah its recreated. 

/index.php?/profile/201429-sorin-g/&do=hovercard" data-mentionid="201429" href="<___base_url___>/index.php?/profile/201429-sorin-g/" rel="">@Sorin G. didn't know you where part of support. Ok as for how i setup plex. Plex is quite detailed. But i captured what i can. Sadly Sorin, after my fourth try, i can't seem to break…

/index.php?/profile/209053-dawgtanion/&do=hovercard" data-mentionid="209053" href="<___base_url___>/index.php?/profile/209053-dawgtanion/" rel="">@Dawgtanion This is CONFIRMED! As SOON as I changed my streaming on plex, from ORIGINAL to some transcode 480p or 720p or some such, within moments, Bitdefender services closed…

Dawg that might be it. I'm starting to see a pattern. I'll run some Plex movies and force my server to encode vs original quality. I have installed latest version of bitdefender though so maybe that fixes things. I'll report back

I'd like to add my two cents to this discussion. I am having similar issues as well. I can re-active the service when it goes off through services, but sometime later it goes off again. I am unsure if it is conflicting with anything else. I generally run splashtop, teamviewer, some torrent downloading and a plex server,…