mejargan

Hi Chris, I have read your case posted on this topic and, if it's Ok with you, would like to ask you few questions in order to best assist you on this matter. Considering the above please provide me with the following info: - what OS (operating system) are you using ? - please define: "also the ATI control panel is missing…

@chrisjargan: The patch will not be able to restore the Windows files which were already restored by the operating system. Therefore, please open BitDefender, go to the Quarantine list and check if the files listed there already exists in your computer. If they are, please go to Start -> All programs -> BitDefender 2008 ->…

I am still trying to get my bit defender to even work, the person handling my ticket apparently isn't even reading what i am posting Costel Belciu BitDefender Technical Support Engineer has linked me the same article in 2 successive email responses after I have told him that I have tried it and it doesn't work. at 1st he…

well the patch finally installed without any error messages, but still can't update if I try to update the update window jut sits there doing nothing, and then a windows warning popped up saying the updater had stopped working. Now if I try to update the updater just sits there doing nothing and I get this warning:…

There is no patch for BitDefender GameSafe at the moment. thank you, whoever is doing your support through email needs to get with the program then, they pointed me to that page and then to a dead link on microsofts webpage, and earlier when I posted on here the person told me that game safe uses the same database and…

I am using vista x64 professional, and BD game safe. My computer reboots and runs fine for the most part, except I am still getting some dll errors, and there are still files in quarantine. I downloaded and tried to run the patch located here http://www.bitdefender.com/site/KnowledgeBase/consumer/#638 when I run the .exe…

now an update, I manually restored all the files that i could from the quarantine, I restarted my comp, and got a few errors about dll's missing. The official post said that this will be fixed by updating BD. Well bit defender is now stuck trying to update, it just sits at 0%. There is no link for Game Safe update…