mpsmom

vsserv will own you! Simple but true. I've downloaded 2010 again and will probably revert back. I'd rather deal with the occasional random shutdown than a machine that is so well protected that I can't use it!!!!!!!!!!!!!!!

@Steve do you have AVC / IDS enabled ? What you mean by 'everything has a delay of 20 seconds' ? You double click and the application you try to open runs after 20 seconds ? I see you have 1 GB of RAM so a small delay may occur after installing BitDefender. Note that your PC meets the minimum system requirements. @mpsmom:…

And if u don't have supporttools.exe in the bitdefender folder? Found supporttools and submitted ticket... # 201006231000775 Now what? Like everybody else so far, tell me to delete some files, resubmit the log and still have the problem? I'm waiting with baited breath!

Hello all, We are currently investigating this issue and hopefully we will release fix shortly. In case you will receive the "Services are not responding message" again, we would like you to follow the steps bellow : 1. Open My Computer. 2. Browse to C:\Program Files\BitDefender\BitDefender 2010 - considering that…

Unbe*******lievable!!!! This thread has been going on since Nov of 2009 and apparently BD has decided to just keep asking for individual logs than to try and fix the problem. Strike 3. As someone else pointed out, when u buy a product that does not do as advertised (as in a virus checker that just stops working whenever it…

Hello mpsmom, First of all, the steps we provide you with are the same with the ones from the KB article but the patches are different. Please be so kind as to download them and follow the instructions. Second, when you click on 'Regular download' on Sendspace you are redirected to new page where you can see the name of…

Hello mpsmom, First of all, the steps we provide you with are the same with the ones from the KB article but the patches are different. Please be so kind as to download them and follow the instructions. Second, when you click on 'Regular download' on Sendspace you are redirected to new page where you can see the name of…

Hello dbrisco, Subliminal & postbud, Please follow the steps from this post and let me know if the Firewall module is enabled after this. Thank you. WTF!? 1. The link in this message takes you to a post that allegedly lists the same steps from the website that the majority of us have already tried and have not worked. 2.…

Hello mpsmom, The procedure vial email is the same as this one. The reason why my colleagues wanted to send you an email is that we are not able to send files via Live Assistance. I searched in our database using your email address and I saw that my colleagues sent you a couple of emails: - one with the Ticket ID:…

I have the same problem. Could you please post instructions? postbud They're in the help section of DB if you search on firewall. Sometimes it shows up, sometimes it doesn't. Maybe it will work for you, although it doesn't seem to work for most ppl

How often does tech support check this site? It's been 2 weeks since they've responded. About equal to their email response. I've had a ticket in since 2 weeks ago and have gotten the same response (ie NONE).

I have exactly the same problem. I cannot enable my firewall. I am growing increasingly worried about this software. Soon after paying for it, I started to get problems. I am having to do a reinstall at least once a month. The typical reason being that the BitDefender icon is greyed out. The only solution that I've found…

Hello Carmen, I followed the commands on the tech support page that required the downloading of two "patches" to get the firewall to operate. I'm on Vista. I ran the removal patch....restarted. Ran BitDefender 2010 update....restarted. Ran the Firewall patch.....restarted. Did the process 3 times...and I cannot get the…

Hello Mukund Desai and tobyketley, To resolve this issue, you will need to reinstall the Firewall module following the steps below: 1. Run this patch and wait a few moments. It will uninstall all traces of the BitDefender Firewall from your PC, to ensure a clean install. Note: after running this tool your computer will be…

Hello all, Unfortuantely this procedure is a little complicated and that is why we avoid posting it. We have sent you an email with this workaround and we would like you to reply if you have any difficulties in running those steps. Thank you . Is the procedure any less complicated in email? Seems it is a rather widespread…