Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

orlenz

Comments

  • Same problem here, I am disapointed with my purchase also, could have had better protection from a free program.
  • Run a quick scan! You can also set up the scanning tasks for quick, deep etc. On the Expert Mode Settings Antivirus Tab->Virus Scan then right click on the line you want for example Quick System Scan and select Schedule. I did the quickscan, but that did not resolve issue, I can scan this thing over and over and still have…
  • Okay got it working, did uninstall, rebooted, manually and removed all traces of bitdefender from registry, program files and application data, rebooted again and it installed great. working great now. Gotta say though for a program that is so highly rated, the customer service is very poor.
  • I was able to go to this link http://kb.bitdefender.com/KB454-en--Regist...ender-2009.html and make an account, got the account confirmtion email, but the software still wont connect to the server and activate, it does say that I have 364 days now, but still syas it needs to be activated.
  • I have tried contacting someone about your problem, but I didn't get a response. I will try again Tuesday (until then I won't be able to) and come back with an answer. You can use BitDefender for 30 days without activation before updates get disabled, so until Tuesday there shouldn't be any problems. We apologize for any…
  • Hello orlenz50, Do you use other firewall besides BitDefender? Did you disable Windows Firewall? Cris. No other firewall installed, I am behind a router, don't know if that matters or not. windows firewall is off OS vista ultimate 32 bit
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