promise26

@ Catalin Salgau The kind of people that pays for you to have your "job". So, Take the money and run and of course shut up cause you are very impudent. @Werby Thanks! This is how rude they treat their customers. First of all, Virus researcher, Catalin Salgau...do you have the right to write and answer any of my…

@promise26 This is exactly what I do not understand. You have explained several times how you feel wronged by our support team and how you dislike our products, yet you still hang around here. While I understand your frustration, I can't figure what kind of person wants to keep being frustrated. This is my last reply on…

@promise26: You really have too much time on your hands.. I know you people are complaining about the recession and stuff, but get a job. Seriously. @ Catalin Salgau If you guys were to stop lying to people...reply in 24-48hrs? What kind of business is this? My brother have all kinds of problem since last year and needed…

Yes it's a shame... do all AV products end up like this? Yes, i think it's a shame to bitdefender!! All they do is advertise they're the best but you know what...more than half people in the world already know, they're the WORST. This software will go down slowly day by day. Anybody believe this...All customers will be…

I have posted a serious request for help on this forum. The title is "Intelligent Data Protection". It's a question about how to safeguard private information from being transmitted electronically without my knowledge, without preventing myself from sending it out when I actually want to do so. As of today, 138 people have…

I installed newest build....It still stinks ! I have uninstalled Bites-Defender and currently running a Trial of a competitors Security Suite. So far I have had absolutely no problems. The Internet works fine I have NOTHING Disabled All of my on-line games work with no configuration on my part necessary. The settings for…

I've submitted multiple tickets, chatted with tech support via live chat and I've even on BD's Facebook page.. Why? Because I really wanted this to work, I wanted my moneys worth out of a company who sells the "supposed" #1 ranked AV suite and who was supposed to be "trust worthy". Its been 2 days since I sent in my last…

Thank you Promise. I've got your back too amigo. Peace I work for a lawfirm. I will definetely check in on Monday!

The least anyone can expect when parting with hard-earned cash on safety & security online is respect... Bitdefender seem to be showing their true colours publicly, and don't seem to care about it. So in a way why should anyone expect any more from a company who only see their customer's experience of them on a P&L balance…

I agree whole-heartedly ! I was using a product that started with the letters Kas and I never had any trouble, what bothered me with the other product was that the updates took to long. I spent a good amount of time reading reviews on all the Security Suites out there and wound up with this mess I have today. Bitdefender…

Soon on T-Shirts We are always taking care for our customers! Thank you for your feedback. Take care More like we are always lying to our customers!! Bunch of bolony!

Auto-reply from Bitdefende​r Customer Care Bitdefender Support Team Oct 27 (1 day ago) to me In order to improve our response time to our customers, we have implemented a new and improved online support contact form. To access this form, please visit http://www.bitdefender.com/support/contact-us.html .You will see that the…

Yeah I'm at my wits end with this company... you try to be patient but after months of non-action from Bitdefender??? They are just taking the ###### now... If i were you, i would end it now! Do like my brother did, take the cd, throw in fire and burn it to the ground, for all i care! It should not take this long for them…

Well all we can do is wait...some more apparently.... For the last 9 months, the word "it will resolve next product update" has been saying forever. Nothing's fix or resolved!! They just say that so you will wait for next update, next update....etc.(LIE). I don't believe a word they say!! What a waste of money on this…

I am waiting since the 9th October is there anyone here ? They're all "Asleep"! Don't ever trust the word "Awake" and "it will resolve the next product update" (Lie)! I don't ever, hehe!!

I hear you bro ... I've lost the pounds equalivent (never was good with numbers... but words oh I'm very good with) I think I shall have a troll onto the sites that recommended these robbing barstewards who 'must' have paid top dollar for their high ranking ratings all over the internet!! Becasue I'm coming to the…

Thank you for your response Columbo. Your points and devils advocate approach is very touching, admirable and extremely niave (unless you 'are' working for them or at the very least getting some form of bonus to encourage you to defend a company who are indeed Liars (due to marketing thier products as The Best on The…

Add me to the list of people having this problem. Right clicking on the drive and selecting nothing still causes the problem once the right-click menu goes away. I don't even have to select anything from the menu. Judging by the posts and how long this has been an open issue, this should be absolutely #1 on the…

No, I do not, but this above post you wrote is a little more informative, and constructive on your thoughts and experiences, well laid out and stated. Yet, could we in the future let people to express themselves, without our adding 1 to 2 sentence criticisms that don't help provide a solution or encouragement? I just say…

Please see threads under General Topics From Still An Ignored Paying Customer Please Do!!

Hi promise26, I've noticed quite a few of your previous posts have been less then helpful in trying to resolve, or forward a solution. Maybe consider holding back on the criticism, as we've gotten the idea with your posts of displeasure with Bitdefender. Calling them liars is a pretty stout charge, you may want to dial it…

I have had to resort to this method of contact as since March this year I've had a continual problem with virus and updating issues about two weeks into purchasing and installing this piece of TAT! On numerous occassions I have been told my machine is virus free and made to feel like I'm lying, stupid and annoying all just…

Thanks for the prompt support when there is major OS change, which has been well advertised early enough for developers to prepare and your program is not ready for it. All Failed!! "It will resolve the next product update" hehe, one good term Bitdefender has always been saying.

very disappointing. cannot right click a Flash Drive, crashing Explorer in both Windows 7 and Windows 8. Shall I change to another software or shall i wait for a long overdue solution? Please advise. I have a good advice for you...stay as far away from this product as possible. I'm not gonna go much in details. You should…

I SWITCHED TO COMODO AND WILL GIVE IT A TRY! Have a nice weekend everybody! @general001 Good Choice!! I'm sure you'll be much happier with Comodo. You don't want this AV product called Bitdefender. Believe me, my brother and i've been there it's nothing but headache, problems one after another.

This makes me wonder if I should go back to Emsisoft. I never had a problem with them! The sooner you go back, the better. Stop waiting for their update. It won't resolve anything (lie). How many times they have to say "it will resolve the next product update"? I don't care if BD BAN me but i'm just saying the truth here.…

OK, basically it's clear - it was already reported in August, now it's Oct and no fix!!! ok, regardless the fix even no adequate feedback has been given I see. Of course, maybe some new builds have come out meanwhile, but these issues should be resolved with new builds... That's what they always good at "it will resolve…

I use an evaluation copy of BTS 2013 16.23.0.1637 There is no way I can purchase a full licence if after each restart Paranoid mode is set to OFF again from ON status. Autopilot, Game Mode, Laptop Mode are off, but it still happens without any notification whatsoever silently after each restart. I think it's a serious…

Yup, it just keeps getting stranger and stranger. I think we would all feel better if a representative of Bitdefender would get on here and just come clean about what is really happening rather than giving us the old 'dog ate my homework' excuse. They seem to spend a lot of time trying to sell their product and very little…

First build for me that works fine with Windows 8 Pro! @cefcook@gmail.com That's good to hear that your is working properly with win8 but leave it in there for couple of days, pure trouble will be coming your way with this product guaranteed for other things