promise26

Its not scanning, maybe you want to see the properties or format the stick. Christian had this to say on Oct. 7: "My colleagues are still working on this. We are truly sorry for all the inconvenience." http://forum.bitdefender.com/index.php?sho...40&start=40 Don't trust anything they say, (LIE) I don't, ever! They're just…

Just got it. And.. Windows Explorer still crashes when using the context menu (right click) on a USB stick! I guess fixing that is not a priority for the BD developers. Yeah right, as always "it will resolve the next product update". So much LIE that i, my family, co-worker, friends, my whole generation won't even trust…

Christian told me: "you can call at phone, or send an e-mail for technical support". So, why not make an announcement here? After politicians, a good company should embarrass us. From Romania, as they upset You think by calling and email will work? I don't think so. By past experience neither of these method worked. After…

What a huge company and only a single person is responsible to look after this English forum.....isn't a shame? No Moderators bother to reply even, no substitute for Technical Support person (Christian).....Is it a forum or a trash or a place where we dump our issues and concerns or it is black hole which grasp all the…

This time you forgot mention your brother @alexx69 Yes, my brother, he really don't wanna talk about Bitdefender any longer, last straw for him so i will be the one hehe since i've tried Bitdefender myself for 2 weeks and yes i do believe in him nothing but problems. Good Luck

Hello, I think that it's not a matter of persons (Christian, Danny etc) but a matter of company (leaders and policy-if they have). Is this "crunch time" only for BD? Why all the others AV companies - in this crunch time - have sufficient support & services (see their forums), respecting their customers? Why the first thing…

I got so pised off with the farking popups that i uninstalled it and went to norton Right On!! Not worth the time and headache for this product, the sooner to get rid off, the better. Trust me my brother have been there and it's not worth it. Too the point he get so mad and uninstall everything and throw the cd in fire and…

Hello You will be the first one to know when the sync process will start on our servers. Take care. @rnuis I will never believe these people. All they do is making you wait and make you going through hoops that never resolve.

What kind of company would just abandon support for a week or more regularly and then give some lame reason and then do it all over again. Exactly why i never again trust BD products and their support. They just give all the hoops go to with no resolve solution, nothing but problems with BD, guaranteed more than a spyware!!

Bitdefender doesnt care. I bought this product and its also not working on Win 8 64bit - have like you the same boot problems. But the support is not able to give me any help. They give a sh*t. This is Bitdefender quality, you buy something and you cannot use it. There is just one solution for this: never buy a bitdefender…

I carefully researched Bitdefender Internet Security 2013 reviews before purchasing the product. As a result, I purchased the product. Right away I was disappointed that I had to "repair" the installation in order to run Windows 7 check disk for my C: drive. Next I found I had to uninstall the product to be able to do a…

...on windows 8!Bought Bitdefender because you say it's compatible with it...but no matter what settings i choose for the firewall,the standard metro apps don't work as they should.Tried every possible settings combination and still at best apps will work but won't update their content.And that with settings to trusted…

Hello, BD team is working hard to improve the software, therefore there is this delaying on forum. Anyhow somebody will answer soon. Regards. How do you know the inside information of BD?? Are you working for Bitdefender or what??

I thought I made ​​a good joke. Where's your sense of humor? VIRUS?? I have the same problem as with the support team. What you talking about?? There's NO joke here my friend! You want joke, youre at the wrong place my friend!! Everybody is relying on this forum support team and you think you know whats going on with…

Hy Guys! I am from Romania. I have news about Christian. He was hit by a virus or something like that... @masterblaster You don't know for sure that he has a virus?! So what no matter what happen to him, they should have a replacement, NO excuses, NO excuses!!

I'm on 16.22.0.1534 and the problems continue for me, it seems that the guys at Bitdefender don't really care about this issue, they used to post about it but seem to have even abandoned that. I came to Bitdefender after KIS and am wondering why! Exactly, look at my post above. New build does not mean it could solve the…

Hello all, Just a thought: If this software was free (no cost at all), after the first installation (viewing & testing), would you keep it installed on your PC ??? Regards Nope!! Even it's free for life, i still wouldn't keep it. There are so many AV out there and better than this crap called Bitdefender. They're not the…

Hahahah yeah you are right we pay a lot of money for this security suite but when there are problems nobody here is there too help you that is realy bad. Do like my brother did..uninstall bitdefender from your computer, throw the cd in fire.. burn it good!!

I see we have another build update to version 16.22.0.1534! Be interesting to see if we still get the continuous reboot to replace all files? Good Luck! To me, i don't trust any of the updates because it will eventually fail within couple days, by past experience. They will have to work harder to earn my trust again.

Just passing this along. http://www.newegg.com/Product/Product.aspx...-32719106-L011A $4.95 for Total Security 2013 after a $40 mail in rebate. With this kind of crappy support, so many bugs, and even it's free, i don't even want it...i'll pass

Still no reply from Support. Now we should ask ourself that where we are? And what we are doing here? Stop giving them money period! Let them use the product themselves. Now that i know, 100% guarantee i won't use their product. There are so many AV out there. It's useless to have no support and full of bugs that can't…

I agree with you that the forum should not be looked after by a single person. People at Bitdefender are not AWAKE. They are just good at collecting peoples money and making them jump through hoops. The way they're doing, i don't think they'll last long. So many people already looking elsewhere. :

I have noticed since saying this, that the Auto Update is turned off when the update is running (or attempting to run). It returns to the 'On' state automatically once the update has completed. It looks like this could be the normal way of things? No way! You have to be able to control it- ON or OFF otherwise it's useless.

Please people from Bitdefender wake up !!!!!!!!!!. There is work to be done. No 24/7 service ? We live in the year 2012. And it's already the 2nd time this month. I want my money back. Replace the word "AWAKE' to "SLEEP" nobody's home at bitdefender. I don't know how they're gonna deal when it comes to real threat.

I updated to BD TS 2013 (from BD TS 2012) when it was first released. I've set it to auto-update and completed every update. I've had nothing but problems with 2013 since the day I first installed it. Problems ranging from missing and totally absent panels, critical errors causing 2013 to completely shut down and events…

Of course we have the same opinion about this. We have expressed that in many posts but we are either minority (I don't believe that) or they just ignore us. So I've decided to wait for the expiration date (less than 3 months) and if nothing change I'll ignore them too, cause I'm tired to read silly answers by them.…

What I don't understand is how a program like this be highly rated but cause only disasters to your desktop. When I first installed it all seemed well for a couple of days and no problems. Then once it started updating then I started having major failures. Install and leave it in there at least 2-3 days then you will know…

A couple of weeks back I was searching the internet for a new security program. A few sites rated BD five stars, so I decided to spend the money and purchase it. I did a full format using a third party cleaner and wiped my complete hard drive to make sure nothing would interfere. Formatting the hard drive was really no big…

What a BUGGY product is this?too many critical bugs....more than one month has been passed, but no solution to this huge problem and many others....ranks high from top for excellent detection rates but rank high from bottom for support....very very sluggish support day by day for the product problems and forum…

Product update ??? You mean too say that this is still beta ? Is this why my computer has been compromised again ? Is this why when go to turn on auto update it refuses ? I cant articulate how completely frustrated I am. I buy anti malware software and it doesn't protect me from malware! facepalm! Christian; I did respond…