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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Adding the programs as exceptions to the bitdefender firewall is what works. I think that my actual issue is with settings, so I will move to the 'firewall' area of this forum for further assistance. *edit* In detail my issue was that I was not being notified by bitdefender when applications tried to access the internet.…
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Hello, In what language you have BitDefender Internet Security installed ? Right click on the BitDefender icon and select 'Update Now'. Wait for the update process to complete then restart the PC. Check to see if the issue persist and let me know the results. Best regards, English. Updates with restarts did not help. (I…
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Day Two... So far, So good. Very stable and no effect on the toolbars nor speed. Kudos Development and Thanks Again DanyDan Sorry guys, but this did not fix it. I spoke to soon. The perfect website that has issues, while the antiphishing toolbar is enabled, is Amazon. Browsing this site freezes Firefox 4 every time for me.…
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Hello, We have released an update to resolve the compatibility issues between BitDefender Antiphishing toolbar and Firefox 4.0 Please update BitDefender, restart the PC and check if the issue persist. Kind regards, Day Two... So far, So good. Very stable and no effect on the toolbars nor speed. Kudos Development and Thanks…
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Hello, If it's OK with you, please generate a set of logs using the tool we provide called "SupportTool". Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic. Thank you and looking forward to your…
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Hi, Please provide me with the following information: - the BitDefender product you are using - are you using a 32bits or 64bits computer - a screenshot of the error you receive (if there is one) - a screenshot of the mapped network drive - a screenshot of the Firewall module having the BitDefender GUI in Expert Mode - the…
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Well I can clearly see that I am in no way alone with this issue. I have submitted a report ticket every time this happens, but I have never heard anything back from bitdefender. After reading a bunch of these posts, I really don't want to now either. What a headache... Remove this, try this, take this out.. blahhh blahhh…
