rft1020

Because ZoneAlarm uses an older version of KAV's engine (v7, if I'm not mistaking). And since KAV will update it's engines only when they release a new version of the product, then between version there will be detection differences. BitDefender, on the other hand, is contantly updating the engines. So, basically, all…

Another grumpy customer... same thing happening to me; found this thread and joined specifically to ask about the status... I just switched to BD from Kaspersky; now I'm not happy with either - although minor, this annoyance makes me wonder if all truly is well... manually editing a file is something your testers should be…

Today I received my June 2009 issue of Consumer Reports, it rates computer security software again, just like last year. As you recall last year, BDIS-2008 was a big winner in the CR ratings, that is how I decided to buy BD, 2008 that is. Realizing that software changes faster than lawnmowers do, CR looked again at…

Hello rft1020, We will try to correct this issue by changing a few values in a BitDefender file. In order to make the exchange of files I have created a support ticket on your behalf in our database and sent you an e-mail requesting it. You can find it in your Inbox under Ticket ID 200905061010767. Please reply to it when…

Hello rft1020, Please be so kind as to tell me since when have you been experiencing this issue - is it a recent one since version 12.0.12 or has it been occurring since you installed BitDefender 2009 on your system? Also, could you tell us please on what operating system are you running BitDefender and in BitDefender -…

What I have posted on this thread is a workaround that you can try if you wish to not have the scan activity bar on the computer until a permanent fix will be developed and implemented by live update. This display issue does not affect in any way the functionality of the product and we have managed to reproduce it in our…

Same problem here.It was persumably after an update that required a restart to take effect. It seems though, a recent similar update has resolved the issue. This is still a problem on my Windows XP system. The most recent update was this morning. It has now been 2 or 3 weeks that this problem has been occurring The Engine…

Hello PaulAl, Does the settings get enabled after each update, or the Scan Activity Bar appears even if the setting is disabled? Cris. I have had the same problem. It is annoying. The settings do not get enabled after the updates. This has only been going on for about a week. Something changed that broke BD. I am running…