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  • For Lavasoft <uninstall_information> <version_list> <version_1> Lavasoft Anti-Virus Helix </version_1> </version_list> <version_1> <win_nt> <reg_keys op_code="del_regkey" minimum_score="1"> <regkey name="HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Lavasoft Anti-Virus Helix" score="1"…
  • Try the procedure explained here How To Remove Previous Antivirus Traces And Re-installation Of Bitdefender, Detailed Procedure ShortCut: If you don't want to do above suggested procedure, then try this 1) Extract Bitdefender offline setup kit with some compression software such WinRAR or WinZip etc 2) Locate the folder…
  • Hello Rick49 That's a very good question and here's the answer: There are 3 tiers. Tier 1, tier 2, and tier 3. Tier 1, usually, passes issues to tier 2 and then tier 2 does the same to tier 3. Now, what if tier 2 believes that it is tier 3 itself? It does not accept issues from tier 1 and does not pass issues to tier 3…
  • Can you tell me what version of adware you are running ?? I am not running any ad aware. After this message first came up during the install of Bitdefender (need to uninstall Ad Aware) and not being able to find it on my computer, I did download and install the latest free version of Ad Aware Anti Virus and then deleted in…
  • Hello Rick49, In this case, the best solution for you is to contact them(Lavasoft) directly and request the latest uninstall tool for Ad-Aware. I sent you adequate link in your PM (due to the rules of this forum) ! Regards. Thank you Alexx69, I did try the adaware uninstall tool linked on bitdefender. It did not help. I…
  • After unistallation of adware delete the remaining folders in programe files if any. GO TO START>>RUN>> type " regedit " and delete the registry keys of adware from HKEY_CURRENT_USER >>>SOFTWARE AND HKEY_LOCAL_MACHINE , Then install it. hope it will help. Followed your instructions - do not see anything referencing…
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