riad

bitdefender support gave me a 6 months licence extention. i encourage everyone who had the indexing problem to ask at least for such a compensation.

1. did the new version 2012 resolve the indexing problem. 2. if originaly i purchased 2010 version with 3 pc 3 years licence, can i install the new version ? regards

Hello, @Riad: you had what indexing issue when using BitDefender ? Outlook or Windows related ? If you had the Outlook one feel free to install BitDefender. If you have the Windows one, I will send you a notification via email as soon as the fix will be available. Best regards, Hello DanyDan until i uninstalled BitDefender…

@Riad: how can I troubleshoot the issue with you when you uninstall the software ? The issue you encounter is not a critical issue to need to change the BitDefender version, as also Gary mentioned in his post above. Looking forward to your answer! I am using other software now, but i will ne happy to retairn back to…

ok, i just uninstalled bitdefender total security 2011 i will wait untill the indexing problem solution bitdefender should start thinking about the compensation to the users

i posted a reply nearly 2 hours ago and some one deleted it. the reply asked wether we should downgrade to total security 2010 & i menttioned that the last manual update file is dated 27.1.11, not a week ago. http://download.bitdefender.com/updates/bi...ender_2011/x86/ before the post was deleted i saw the name of nikki605…

Is there a perminant solution already ? Can I activate automatic updates ?

Any News ????

yeah it works for me too what i wanted to say is that reindexing without a user request is annoying. takes time and you can not find files as you would have. i am still using the patch without automatic update

today; without any action from me, the indexing service started re-indixing.

today morning, search im emails and contacts is working agaim. no obvious reason. nothing thai i did.

yesterday, suddenly; i noticed that search in emails and contacts in outlook 2010 stopeed working. the openning the indexing properties the indexing was doing a new index (i did not ask for that) after finishing the new index - still search in emails and contacts not working searching for files is working in the past i had…

We need an update about the perminant solution

I was emailed a solution by Bitdefender people some days ago but didn't have time to apply it until now. I applied the "solution" but unfortunately indexing is still not working!! As being able to search my emails in Outlook is VERY important to me I will have to uninstall Bitdefender again and install a free progfram of…

the search in emails and contacts semms to be good now, a matter of settings in the index. Still: we need a perminant solution + automatic update ASAP.

Hi, @Riad: please post in here the results after you used the patch. Let me know if the issue is resolved or persist and also if you encountered any issues when you used the patch. Hi I installd th patch and did not have any popping windows like the situation described by Tierix. I rebuilded the Index. It seems that the…

Hi, @Riad: the permanent fix for the indexing issue will be released in January 2011. For the time being, as a workaround, you can manually replace the Real Time Protection driver with the new version using the patch mentioned above. I have created a ticket on your behalf and sent you instructions on how to apply the…

Can we get an update about the solution release date ?

Is your Win7/BD installation 32-bit or 64-bit? I ask because, if I remember correctly from DanyDan, the bdselfpr.sys patched file only applies to Win7/BD 32-bit. A fix for Win7/BD 64-bit is still in development. Regards, Thanks for your concern I am using windows 7 32 bit

Hello, I have finished a patch that will resolve the issue you encounter until a fix will be delivered via Updates module. @Tierix: ticket ID: 201012031011226; @Scottie: ticket ID: 201012181012942; @Terri: ticket ID: 201012061008516; @Vins: ticket ID: 201012181013221; - please check your email and use the patch to replace…