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Comments

  • I'm experiencing the same problem. When is this going to be fixed
  • I also want to know how to do this in Bitdefender 2018. This functionality was documented in this article.. https://www.bitdefender.com/support/how-to-add-a-network-exception-in-bitdefender-2017-(i-cannot-access-a-device-on-my-network)-1792.html
  • I installed BDTS 2016 awhile ago, and my Hosts file is fine. I can tell that BDTS did edit the Hosts file... But it simply added a few bytes in the form of a couple carriage returns at the very end of the file. Why it would do this, I don't know, but it didn't wipe or comment out my stuff. If it ever does, I will not be…
  • Internet Security 2013, false port scan detected blocked warning message A few days ago I submitted a trouble ticket outlining the problem and received the response “disable port scan blocking”. Since I have a single PC (no other devices on the subnet) behind a hardware firewall this is a reasonable work around. However, I…
  • I have the same problem. When I click on the safepay desktop icon, safepay opens, changes the desktop background to grey, and after a couple of seconds disappears, leaving the desktop background grey. The only way I have found to restore the desktop to the original settings is to logoff and then log back on. The…
  • Thanks, the network adapter settings are now "sticky" and not reset on a boot. Network printing now works. However, the "autoscan" settings are not "sticky" and get reset on a reboot.
  • It appears that a patch has been released that fixes "unresponsive" or long wait problem. The patch required a reboot and my PCs startup time is back to normal.
  • I created a support ticket for this problem on 2nd July. Since then I have NOT seen any sense of urgency coming from BD. I have had one auto-email stating the obvious and a second rather patronising email today: "We understand that running software can sometimes cause different issues, especially a security product which…
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