rollo331

Hi Rollo, Please provide me with a screenshot of the error message you receive when you try to scan. it will not let me print the screen with the dashboard up...if i hit fix all issues scan failed to execute "failed" i have installed 2 different patches for the way the screen looked to no avail.........

You miss two words: Hi (or Hello) for the first one, Thanks (or Regards) for the latest. regards L. HI L. You missed Hi (or Hello) in your reply to me. Regards R

try this one.....200905101004224 i have opened so many tickets i am confused i guess........... i have a very hard time beliving the email was blocked...i give your company 3 yes thats three different e mail addy's i also made one with yahoo so i know i would not be blocked.........i have gotten email from bitdefender in…

Hello rollo331, First, the fact that we sent you an e-mail on the 14th of May 2009 on Ticket ID 200905021006921 12:05 GMT +2 and that message did not reach you means that it was probably blocked somewhere along the way by your e-mail provider or filtered as spam - we have no reason to lie to you concerning this fact…

Hello rollo331, The reason why we haven't replied on the Ticket ID that we opened for your case: 200905021006921 is that we did not receive any reply from your part after sending an e-mail on the 14th of May. We also haven't received any e-mails on this Ticket ID asking for a refund - if you sent that request using another…

Hello rollo331, First, please tell me if you tried turning off UAC, running a registry cleaner software and using the patches listed in the KB article in order to see if it makes any difference. Also, we have searched the support database for your Ticket ID - 200905021006921 - and the issue is that what you were sent by…

do not know where to start.....i have e mailed got on chat support 3 times diana has opened tickets 3 times to no avail....i have done everything bitdefender has asked me to do ....last e mail reply i got was 5-21 i have sent a email everyday since then NO RESPONSE........this is getting very old.....you would think with…

the patch on the website does not work nor does the patch and enable trace reg file they e mail you work... i have done it all and then some mentioned in this thread been working on it 4 weeks scan failed to execute is all i can get........ i have it running fine on vista pc's 2 of them this machine with windows ap sp3 is…