sarahcrowther

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  • Hello sarahlou, In order to be able to assist you, we recommend you to follow the steps from my last post of the topic that referees to the scanning issues on BitDefender 2010:http://forum.bitdefender.com/index.php?showtopic=15623. We are looking forward to your reply. Thank you. Hi, Followed your instructions as last post…
  • Hello sarahlou, In order to overcome this sittuation, we recommend you to upgrade for free to BitDefender 2010 following the next steps. Thank you . Hi - Thanks for that have installed upgrade and tried to run scan now 3 times - each time my computer freezes part way into the scan and have to power off and restart. So…
  • Please disable the User Account Control (http://www.petri.co.il/disable_uac_in_windows_vista.htm) then reinstall the patches and that will solve the issue. I am having exactly the same problem and have tried doing this several times - yet it still does not work - despite trying to do a weekly scan since purchasing the…
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