Comments
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Thank you for your help. I did change the option as per your instruction. After several days, the occurrence of the annoying problem has decreased a lot, but it's still there. I didn't have such a problem when I was using Kaspersky, though it had its own disturbing problems! Thank you
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Hi, Thank you for replying. I'm using Google Chrome. My product is Bitdefender Internet Security 2017, and the build is 21.0.23.1101 Thank you
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I don't know where the problem is, but it's a crucial weak point, and needs to be solved soon; otherwise, we have to give up this AV and choose the other one, in the end. In my opinion, The technical team should dedicate a special attention for evaluating and solving this problem, and it should not take too long time to…
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I also hope this problem will be solved very soon. Please keep tracing the stem of this common problem. Thanks
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@ Shahab.J I see my colleagues recommended you to uninstall the other security solution. Please do that and check if the black screen still appears at startup. Reply to their email with your results. Please post back your results. Thank you! Hello Georgia, Thanks for your help. I did rename the file that you mentioned, and…
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@ Shahab.J : please post back your ticket ID to find it in the system. Hello, It's my ticket number: 2014081710410001
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Hello Shahab, Yes, it is a problem for me as well on my Win 7 desktop. A couple of days ago I worked with Support to try to find the cause of the problem, they did come to some conclusions and apparently the Developers are working on a solution. We hope to hear something before too long. Ro. Thanks a a lot for your…
