Sometimes web pages do not load and thus refreshing is required!

shab_2008
shab_2008
in General


Hi there, 


I'm facing an annoying problem; when using Bitdefender, sometimes web pages do not load and I need to refresh them. Unfortunately, this problem is caused only by Bitdefender, because it doesn't happen when other antivirus products are installed. 


What's the problem?


Thank you

Comments

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    What browser are you using ?


    What Bitdefender product and build ?

  • shab_2008
    shab_2008


    Hi,


    Thank you for replying.


    I'm using Google Chrome. 


    My product is Bitdefender Internet Security 2017, and the build is 21.0.23.1101


    Thank you

  • Sorin G.
    Sorin G. ✭


    Hello,


     


    Oddly enough I have experienced this issue on a system that never ran a anti-virus system.


    Please follow the steps below and let me know if the issue persists.


    - open Chrome

    - type in the address : chrome://flags and press Enter

    - go to : Experimental QUIC protocol and disable it

    - close Chrome and open it back again

  • shab_2008
    shab_2008
    edited February 2017


    Thank you for your help.


    I did change the option as per your instruction. After several days, the occurrence of the annoying problem has decreased a lot, but it's still there. I didn't have such a problem when I was using Kaspersky, though it had its own disturbing problems!


    Thank you  

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