Sometimes web pages do not load and thus refreshing is required!

shab_2008

Hi there,

I'm facing an annoying problem; when using Bitdefender, sometimes web pages do not load and I need to refresh them. Unfortunately, this problem is caused only by Bitdefender, because it doesn't happen when other antivirus products are installed.

What's the problem?

Thank you

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Sorin G.

Hello,

What browser are you using ?

What Bitdefender product and build ?

shab_2008

Hi,

Thank you for replying.

I'm using Google Chrome.

My product is Bitdefender Internet Security 2017, and the build is 21.0.23.1101

Thank you

Sorin G.

Hello,

Oddly enough I have experienced this issue on a system that never ran a anti-virus system.

Please follow the steps below and let me know if the issue persists.

- open Chrome

- type in the address : chrome://flags and press Enter

- go to : Experimental QUIC protocol and disable it

- close Chrome and open it back again

shab_2008

Thank you for your help.

I did change the option as per your instruction. After several days, the occurrence of the annoying problem has decreased a lot, but it's still there. I didn't have such a problem when I was using Kaspersky, though it had its own disturbing problems!

Thank you