srzientek ✭✭✭

Hi Gjoski Thankyou for your reply. I found that changing the location of the server to which my VPN connects provided a workaround. I should have said that I'm in the UK. Amusingly, I found that changing the location to France worked first; then I noticed in the UK we have a choice of servers in four cities (London,…

Hi, Bitdefender support has helpfully resolved this issue for me. I was setting up a number of devices and then logging into them with the VPN running. This caused Bitdefender to challenge me for accessing Bitdefender central from a number of devices/places in short succession. I just need to sort out why I wasn't…

14 minutes ago, BP-Web said: ... With SSL scanning turned off Safepay is not working. When I turn SSL scanning on again, Safepay is working okay. ... Thanks BP-Web. SSL Scanning is (and has been) enabled on my installation of Bitdefender and yet, for me, Safepay is not working so maybe my issue is different (or there's…

22 minutes ago, Sorin G. said: Hello, /index.php?/profile/204993-bp-web/&do=hovercard" data-mentionid="204993" href="<___base_url___>/index.php?/profile/204993-bp-web/" rel="">@BP-Web If you used the email on your forum account, the ticket was not created, the email did not reach us. Please also provide me with the…

1 hour ago, Sorin G. said: Hello, If you are running Windows 10 please ensure you have all of your toast notifications enabled. https://www.tenforums.com/tutorials/6004-action-center-enable-disable-windows-10-a.html Hi, I don't see any notifications under Action Centre. Neither as my normal user nor as my administrator…

Hi, Has anyone had any success in getting Safepay to intercede on the request to open any banking site and offer to open it securely? If so, please let me know which site so I can see if I have an installation issue with my product. Cheers, Stefan

Certainly, www.barclays.co.uk and personal.natwest.com used to, and I think www.barclaycard.co.uk did too along with a number of other related sites for validating debit and credi card details (at least from the earlier mentioned banks). None of these do now (for me at least) and I can find no way of explicity causing them…

Hi, I've had the same recurrent problem (albeit 59% full of nothingness) and I'm up-to-date with BitDefender (how would I know though - as there doesn't appear to be a list of "important updates" readily visible?). I'm currently waiting an update on a support ticket... It would be good to be able to have some confidence in…