suhar123

I accidentally uninstalled BitDefender 2011. But the game is working fine now.

The supporttool.exe got stuck when it was gathering information. I waited for 5 mins and there was no progress. It was stuck when it was executing tools. Never mind, it's okay already. PMed you.

Follow the steps explained in THIS article then send me a PM with the generated log file along with a detailed description of the issue you encounter and the link to this topic. Looking forward to your answer! The supporttool.exe got stuck when it was gathering information. I waited for 5 mins and there was no progress. It…

What didn't work ? To enter in Safe Mode ? Please read the article below from Microsoft: http://windows.microsoft.com/en-US/windows...er-in-safe-mode No, i was not able to start the game. Same as last time

Yes, I know. That is why I advised you to restart in Windows Safe Mode and replace the file [how to start Windows in Safe Mode] If Windows is the only operating system installed on your computer, start into Windows Safe Mode with these instructions: * If the computer is running, shut down Windows, and then turn off the…

Hi again, Please saved the modified XML file from: http://www.sendspace.com/file/k7bt7m Once saved, restart the PC in safe mode then replace the new XML by overwriting the old one at: C:\Program Files\BitDefender\BitDefender 2011\settings Restart the PC in normal mode and let me know if the issue is now resolved. Regards,…

Hello, Please provide me with more details about your PC and its details. Also mention what BitDefender product are you using. What is the exact behavior ? Can you start the game but can't connect, the game crash, can't start it etc... Please try to post the exact steps you take and include what have you tried to far to…

Hello, i have recently downloaded bitdefender 2011 but was then unable to play a game called BlackShot. What should i do? Each time i start the game the computer restarts.