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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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On 7/18/2018 at 1:05 AM, Bill_k said: Just found an easier method to upgrade from an earlier version of BD to 2019 on this support page. It doesn't work for me. When I try to download it, it gives me a link which points me to Total Security version but I don't want it, I have Internet Security version and I don't want to…
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I know I'm replying to post from January but that link with solution you've posted above doesn't resolve the problem. I've tried to activate my BD IS 2016 two times and when you type your old license key in "activation code" you get nothing but error. You always need to contact with support to let them activate the key for…
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My BD IS 2016 starts (I mean, I can see "Bitdefender is awake" info in systray) with couple of minutes delay in Windows 10. I don't know why.
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This issue is not relatet do version you are using because I use BS IS 2016 version and since a week or more, whenever I start my compter and system loads up, BD says the same as yours but after checking the updates, it tells me that I still have over 1200 days left (I have a 3 year license).
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After starting my computer, my BD Internet Security 2016 slowed down the whole system loading again. I saw Welcome screen for about a minute, then black screen with mouse cursor for another minute then desktop showed up but I couldn't do anything. There was no icons in systray, after another minutes they appeared but BD is…
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I have 2 Pc's with Windows 7. One Desktop PC and One Laptop. Both Pc's now have Bitdefender Internet Security 2016 installed, upgraded from 2015. With Internet Security 2015, Windows boot started with the Microsoft flag which was on in about 15 seconds, then Black screen in a couple of seconds, and after that the light…
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I've tried to upgrade my old license key to a new activation code but with no success I've tried http://forum.bitdefender.com/index.php?showtopic=59503 When I type my old license key I get an error "We weren't able to migrate your key. Please contact support". I did open a support ticket but you guys (BD staff) just gave…
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Today my BD icon in systray has changed its color to yellow, after a while it's changed its color to white (probably after updating BD) and my license is valid again BTW I didn't get any response from support after that and that's sad...
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By the way... the funny thing is that when I try to register my product again with my current license key BD says "The license key you have entered is currently used in the product. You cannot register the product twice with the same key." If it's in use then why is this key invalid???
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It's my first post here so hello to everyone. From what I see, there's a lot of people who have such issues with their licenses. I've purchased my one year BitDefender Internet Security license in December 2013 and I saw "your license is invalid" today. I've bought it in one of your official distributors in my country…
