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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Thanks, I will wait until my current expire before activating my new one.
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I think that the problem is known to Bitdefender but they had previously replied to me that they are not currently supporting any of the win10 insider preview builds.
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With reference to my ticket no. 2015110609470003, I bought the Family pack 4 days back still i am not able to install the Central window keeps popping up asking for login. When i put my credentials it just gives an error. I need an immediate refund. My ticket created 3 days back and no body has bothered to reply.. This is…
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I have a similar problem, after re-installing bitdefender , it ask to login and get the same error as yours. And I know that my network connection is fine because I can use the microsoft browser to login to central.bitdefender.com. So I know that my login is also fine but the local antivirus cannot connect to it. So for…
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Hi tranlee00, I really believe you'd better wait a couple of months after the delivery of the latest software before complaining about the bêta version. Even if I wait for the S2 version (windows XP, yes!!! I kept w98 until the very end!!!) I noticed I got some issues... You remember people queued up in the States at 3 a.m…
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Well I spoke too soon. It works on my notebook that I kept on slow ring and got updated 10130 this morning and re-installed BD. It crashes on my workstation that was on the fast ring and got the 10130 a bit earlier and had all the patches. So in case it crashes for you the only way I could remove it is trough the F8 and…
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I have just tried installing BD on Windows10 10130 from the slow ring and it is working.
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I think it is a bit early yet with 10122 and there is also a problem it breaking devices using an AMD processor - has your notebook got one? It also shows you are on the fast release of Win 10 as that version has not yet been released on the slow ring. No my notebook is a Thinkpad T430s (Intel I7) with a fingerprint reader…
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Bitdefender does not yet have the support of this version of the operating system. Thanks, I already knew this. I am not asking bitdefender to fix it, because it could be something microsoft has to do or some untested hardware/software configuration on this particular notebook. I am just trying to see if somebody has done…
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Hi, That's good news indeed! But do the user wants /is able to go back to AI suite II? At least, it's something to try if it does not make a BSOD because of a different system... Regards, L😊 Edit: Oups! Maybe Transl00 could give us the version and details on his system My motherboard is a asus z97 and I am using…
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Hello tranle00, The last information I saw was that there is no solution to this. You can try uninstalling the AI Suite, installing Bitdefender then try installing the AI Suite again but I don't think you will have any success, sadly. It is one or the other, but not both. Ro. I have re-installed AI Suite and both…
