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Update: I just heard from support by email. They say the problem is that my processor is only 1.64 Ghz and 2015 will not work [even though it worked fine for over a year]. They recommend I go to version 2010. I tried to upload a screenshot of the My Computer properties here that shows my processor is 3.00Ghz but it did not…
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Follow up: When I log on to MyBitdefender.com through a browser instead of through the program interface, it tells me that the subscription has expired on my XP machine, even though the interface also tells me the license code has been entered. I finally got around to trying to enter the license code on my second XP…