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The issue has been fixed, an update has been deployed. You should see something like this: C:\Program Files\Bitdefender Antivirus Free\web\guster\guster_00178_068\. Version 177 is the buggy one, version 178 is fine. The regular update interval (performed by a different background service is at 1 hour). However, you bypass…

Hi guys, Please unplug your USB HDD at boot time. No bsod will occur anymore . You can plug in your hdd after boot time. Shortly, a fix will be available for this issue.

And how would I find where my Epson executable files are stored? Finding them somewhere in the Windows folder would be a nightmare.... As a user of this software, I shouldn't have to whitelist my printer.... Hi Eric, Please upload here a video capture or two screenshots with task manager (or process explorer): before and…

Hi, mick60 Can u upload the minidump somewhere and then post the link here ? Can u tell me the laptop model ? Is the SD card special somehow ? Are there any appz using the SD card at boot time ? Is there any autorun app on the SD card ? This BSOD occurs every time at boot only if u have the SD card plugged in ?

First of all, u need to make sure that firewall's trust level is set at least on "Safe" (on every system). Also very important, make sure u have activated the windows file sharing service (simply share an empty folder, and you will be prompted to enable the file sharing service). Now, from the picture posted, i believe…

This feature is to be implemented in a future version of BitDefender. Until then, we recommend you to rely on our key logger scanner. To enable it, go to Expert Mode. Under the Antivirus module, go to the Shield tab and click Custom Level. Expand Scan accesed files and uncheck skip keyloggers from scan option.

Furher more, we need to know if you customized the Real Time Protection, and what are your current settings (BEFORE applying the settings suggested by Alex). To do that, send me an e-mail with the vshield.xml file found in your bitdefender installation folder.

Ok, so this is going to be the last post upon this thread. BitDefender AntiSpam Filter tags e-mails as [spam], and moves them to the Spam folder (as a subfolder of Deleted Items - SEE SPAM.PNG attached). If you have enabled the Junk Filter from MSO, those e-mail will be moved to the Junk E-mail folder, even if BD Antispam…

@Neweb: Please check the screenshot attached. Everytime the antispam filters detect an e-mail as spam, it's being moved in the SPAM folder in TRASH, and, most important, it is marked as read (this may be a little misleading, as the number of spam e-mail won't appear in the paranthesis, near the folder name). Notice that if…

Thank you for your report danutzp. This is a known issue. A proper fix will be delivered soon, via live update.

Thank you for your report, Eric. We are investigating this issue, and a fix should be available soon.