vicspain

greeting vic, I have the same problems - both of my computers are P4's running XP Home Edition. I'm using BitDefender Internet Security 2009 which at times grinds to a complete halt and freezes - something always seems to be going on "behind the scenes" however I can't for the life of me figure out what is happening. I had…

Would love to be of help - but as you may see from my attempts at getting help today, my 2009 Total Security is frozen where it counts. I have not had this problem before. But maybe you can help me. Is there anything that can be done to get it to move past the freeze? I've tried to get help on this forum but none so far.…

In Advanced View, selecting "Antivirus" from table/tabs on left and selecting Virus Scan tab from above . . . . "system tasks" reveals nothing. "User Tasks" shows folder entitled 'my documents' and I got it to run. Misc Tasks shows "Contextual Scen" and "Device Detection". In Basic View, on the right hand column under…

Hello Vic Spainhower, On BitDefender 2010 , you can schedule a Deep System Scan for example , at any hour . Here is what you have to do : 1. Open BitDefender , click on the Settings button choose the Expert Mode then click on Ok . 2. Select the Antivirus module and click on the Virus Scan tab. 3. Right click on Deep System…

Hello Vic Spainhower, On BitDefender 2010 , you can schedule a Deep System Scan for example , at any hour . Here is what you have to do : 1. Open BitDefender , click on the Settings button choose the Expert Mode then click on Ok . 2. Select the Antivirus module and click on the Virus Scan tab. 3. Right click on Deep System…

Hello Vic Spainhower, On BitDefender 2010 , you can schedule a Deep System Scan for example , at any hour . Here is what you have to do : 1. Open BitDefender , click on the Settings button choose the Expert Mode then click on Ok . 2. Select the Antivirus module and click on the Virus Scan tab. 3. Right click on Deep System…

I'm having a real annoying problem. This vsserve.exe is at 100% and slowing everything down. BD crashes every so often can any one please suggest a solution Yes - remove BD and install a product that works! These guys aren't owning up to the fact they have a real problem here! I've removed BD from 3 machines and in all…

Hello Vic Spainhower , You may set BitDefender 2010 to start a scan every time your computer starts up . Here is what you have to do : Alex, I don't want the scan to start every time I re-boot the computer. I want the scan to start at a pre-set time (like 2:00 AM). This is the problem that I'm having with the 2009 version…

Hello Vic , We recommend you to install BitDefender 2010 following the steps from the next topic : http://forum.bitdefender.com/index.php?showtopic=14997 . Does BitDefender 2010 start a scan every time the computer starts up? Vic

Vic , We will gladly help you but , we need to look on these report so that we can tell you exactly what is happening . I assure you that the entire troubleshooting process will not take more then 10 minutes . We are waiting your email with these files attached . Thank you . Alex, I scanned the entire C drive on the XP…

Hello Vic Spainhower , We have created a support ticket for this case and an email was sent to you . Please reply with the files that we have asked you . Thank you . Alex, I looked at what you are requesting and I'm not going to spend hours on this machine trying to get what you've requested. As I told you the CPU is at…