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I just sent the email with support tool log.
I did as you suggested and created a new, vanilla FF profile. As soon as FF came up, BD displayed a dialog saying, Bitdefender needs to close Firefox to ensure Full Protection.
I clicked O…
More info: I am running FF 58.0.2 (64-bit). I do not see any Bitdefender add-ons except Wallet. Is Safe Search an add-on or extension?
Anyway, Safe Search is still not working in FF at all. However, it is now working in…
Sergiu, I was a little skeptical, but I followed your instructions. Nothing changed. I even closed and reopened FF, but nothing for save search.
Note that a similar problem occurs in Chrome for Bing searches, so it isn'…
I don't recall it being related to a crash, but I noticed that Search Advisor is not working for me in Firefox today. In Chrome, it works with Google, but with Bing it just shows the "waiting circle" indefinitely instead of the stoplight i…
But doesn't that eliminate the protection from the Pictures folder against all other programs (including malware)?
I have run into this problem. The message is that Safe Files blocked runtimebroker.exe attempting to change a file in the pictures folder. I am running BD AV Plus 2018 (v184.108.40.206) on Win10 Home 64bit. As the others have noted…