Comments
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I said this solution worked for me, but that turned out not to be completely true. It works temporarily, but at some point, Firefox somehow forgets the Bitdefender certificate again. It may happen as soon as Firefox is closed; I don't know. I have switched to Chrome for other reasons, and use Firefox only very…
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I just logged into BD Central, looked at the map after using the "locate" function on one of my devices, and I can't find any globe icon. But they're just telling you to invoke the "locate" function to try locating your device. So forget the actual appearance of the icon. Just invoke "locate" and see if it says "Could not…
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^ That worked for me too. One extra note, though: After clicking Certificates > View Certificates, you have to select the Authorities tab. You're adding the BD certificates as an authority.
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Bitdefender seems to be designed to only show its context menu in Explorer. The BD context menu items will not appear in Directory Opus or other third-party file managers. https://resource.dopus.com/viewtopic.php?t=25431
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I have not had a problem since moving the EXE out of %appdata%. The whole problem was that Ransomware Protection was killing and deleting it based only on the fact that it was running from %appdata%. So, there's no way to whitelist it anyway. I submitted a totally unrelated FP to them about a week ago and they haven't done…
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What's with the quotes around "accidentally?" What is that supposed to imply? Let me pacify your curiosity by explaining that I use Ctrl+W to close tabs/windows, and Ctrl+Tab and Ctrl+Shift+Tab to move between tabs. It does not happen often, but I do occasionally hit Ctrl+Shift+Q or Ctrl+Shift+W by accident--I'm sorry, I…
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I'm guessing the window (for bdagent.exe) is there, but off screen. WinLister will tell you: I use a utility called WindowManager because issues like this--on top of issues native to Windows 10 itself--drove me to the brink of insanity. I'm not suggesting anyone spend $10 USD on a utility to work around a Bitdefender bug.…
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Maybe not a great suggestion but could you temporarily increase your screen resolution? I'm thinking maybe that will reduce the size of the window...
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Also depends whether you're behind a router or not, whether it's a desktop or a laptop you connect to public Wi-Fi, etc.
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Excellent suggestion, and absolutely should be included. And the function should really save and restore ALL settings.
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Bitdefender sometimes only uses your WAN IP address to attempt to locate your PC. It's a very unreliable method. Read Georgia's post /index.php?showtopic=67159" rel="">here for more info. Sometimes my own PC is in New York City, sometimes it's in Texas. Maybe today I'll send it to France. All depends what VPN exit point I…
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Sorry about your troubles. I have also known Bitdefender 2016 to delete files without warning and without quarantining them. To make matters worse, the Bitdefender log kept telling me that the On-access and Active Threat modules were the ones deleting the file, but in fact it was Ransomware Protection doing it. I posted…
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BDTS 20.0.26.1418 Win10 Pro x64 - latest updates I have seen the same sort of thing, but usually with the On-access scanning settings. I use custom settings for it, and quite often when I check them, they have changed. For example, I enable "Scan boot sectors" and "Scan only new and changed files," and for no apparent…
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I think I have solved my issue. The problem--as best I can tell at this point--is that the EXE was running from within %AppData%. I think the Ransomware Protection feature disallows processes from running under that directory. (Albeit somewhat capriciously, as we've seen.) My EXE was residing in…
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It looks to me like this standalone freeware offering just duplicates what is found in the suite, which is blocking unauthorized writing within specified directories, and blocking executables from running under %appdata%. In addition to using a good tool to block this scumware, I would strongly suggest doing regular…
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I reported issues with Thunderbird a long time ago; at least a year or two. The only way I can get Thunderbird to work alongside Bitdefender is to never allow the Thunderbird extension to be enabled; not even once.
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Just now, BDTS deleted the EXE again, even though it was excluded. It did not put it in quarantine. And I've paused both on-access scanning and Active Threat Control, but still can't replace the file, because BDTS is blocking it from being written. I expect that a reboot will enable me to replace the file, but this cycle…
