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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hi, I have the same problem. Installation stuck on preparation (see attached screen). After about 12 hours nothing changed (still the same screen). I found offline installers here: https://www.pcmobitech.com/download-install-bitdefender-offline/ Version 2017 has been installed without any problems but the update to v2018…
