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How do you ACTUALLY whitelist a safe application?
So I whitelisted few processes that I use to modify applications because they are always detected as viruses in the Antivirus. But somehow, whenever I launch them, Bitdefender still blocks and quarantines them every single time. This has become so frustrating as I don't know what more I can do other than completely…
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bitdefender charging me for renewal even though I bought 3 years subscription
So I got an email telling me that my current subscription has automatically renewed and I was charged 40$, with zero email notifying me of this beforehand. But just last month, when I learned that I only had 1 month left, I went and bought 3 years' subscription. I didn't know about the existence of auto-renewal that would…
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what kind of component upgrade would render void my subscription limited to "1 device"
So I just renewed my BD 2017 AV for 3 years for 1 device. But it's only after payment that I realized I will surely upgrade my PC once, if not several times, during the next 3 years. I would like to know what kind of component swap would be considered as a total change of device and thus render void my subscription with…
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Why only restart works for updating? Shutting down and turning on doesn't work!
I hate restarting my PC just so Bitdefender could be updated, especially how it happened several times in the last few days! I shut off my PC every night but then the next day Bitdefender still asks me to restart my PC! Normally shutting off and on should do the job in lieu of restarting everytime. If there is no way…
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Bitdefender preventing me from seeing "hidden files"
I can't toggle "show hidden files" on windows 10. Every time I try to check that box it flashes and goes back to unchecked status. People told me that Bit Defender is the cause, that its intrusion Detection module is the source. I tried disabling BD but it didn't solve the issue. Please help. Thanks